Mitel DBC224, Инструкция по применению, Страница: 24 / 115

20/1553-ANF 901 54 Uen F3 2016-03-14 24
C
ALLS TO A
PBX
OPERATOR
5 CALLS TO A PBX OPERATOR
When an incoming call is presented to the console, I= 0 in the 1.2 field is changed to
I= 1 to indicate the number of calls in queue to the individual operator. C= 0 in the field
1.1 will change to C= 1 to show the number of calls waiting in the common queue. The
individual and common queue counters will increase for every new call that is queued.
5.1 CALLS TO AN ABSENT MARKED CONSOLE
For calls to an individual operator number, it is possible to select between presentation
and no presentation when the console is absent marked. To change between the two
alternatives you must contact your system administrator.
5.2 DIRECT INDIALING
The exchange can be equipped with DID external lines to PSTN. When an incoming
DID call is presented to a console, it can be a:
An incoming DID call is indicated with PUBLIC TRK in the 1.3 field. If the call is rerouted
to the console REROUTED, lights in the 1.3 field. Press ANS/EXT to answer the call.
5.3 RECORDED VOICE ANNOUNCEMENT
If the PBX is equipped with recorded voice announcement, the appropriate message
will be sent to you and to the calling party for incoming external calls and diverted calls.
Separate instructions exist for programming recorded voice announcement.
5.4 CALL FROM THE PSTN (CAS)
5.4.1 NEW CALL
When an incoming public network call from a CAS line is signaled.
No presentation Normal case. No calls to your individual operator number
will be presented if the console is absent marked.
Presentation Optional. Individual operator calls are presented to your
absent marked console.
New call The calling party has dialed the common operator DID
number of the operator group to which the console
belongs.
Rerouted call The incoming call cannot be connected to the requested
party and is rerouted to a free PBX operator console.