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Mitel 6867 SIP / Mitel 6869 SIP
eud-1664/1.1 – R4.0 – 07.2015
Phoning
Take (pick up own call)
You want to transfer a call from one phone to another without interrupting
the connection (for example, from a desk phone to a cordless phone).
The take function can be used to transfer calls between your phones.
Requirement: You are in the one number user concept (see "One number
user concept", page 7).
This function must be saved to a configurable function key with Self Service
Portal (see chapter "Configuring or deleting a key assignment", page 88).
Mitel 6869 SIP:
Call transfer with prior notice (you are in a call):
1. Press the
Forward
softkey.
2. Enter the call number of the second call party and press the
Select
(or press
the corresponding busy lamp field).
➔
The second call party is called; first call party is put on hold.
3. Wait until the person has answered the call.
➔
If the other user does not answer, you can cancel the second call with the
Cancel
softkey or with the End key and take back the first call.
4. Announce the call party.
5. Put the handset on-hook.
➔
Your first call partner and the other person are now connected with each
other.
Call transfer without prior notice (you are in a call):
1. Press the
Forward
softkey.
2. Enter the call number of the second call party and press the
Select
(or press
the corresponding busy lamp field).
➔
The second call party is called; first call party is put on hold.
3. Wait for the first ring tone.
4. Put the handset on-hook.
➔
The other party is then called directly by your first call partner.
➔
Recall: If the other party does not answer, the call comes back to your phone.
Note:
You can change the procedure by first starting an enquiry call before call transfer.
Picking up your own call (you are in an active call):
Press the function key for
Take
.
➔
After a brief moment, you are connected with the caller on another phone.
