Troubleshooting Solutions
191
TROUBLESHOOTING SOLUTIONS
WHY IS MY DISPLAY BLANK?
Ensure that power is being provided to your phone. See the
Connecting to the Network and
to Power
section
in the
Mitel 6865i Installation Guide
for details.
WHY CAN’T I GET A DIAL TONE?
Check for any loose connections and that the phone has been installed properly. For installation
instructions, please refer to the
Installation and Setup
section in the
Mitel 6865i Installation
Guide
provided with your phone.
WHY DOESN’T MY PHONE RING?
Check the ring volume on your phone. It may be turned down or turned off. To adjust the ringer
volume setting, press the volume button when the phone is on-hook and idle.
WHY IS THE LIGHT NOT COMING ON WITH A NEW VOICEMAIL
MESSAGE?
Your phone system or service provider must provide the visual message waiting service for this
function to work. Check with your System Administrator for more information.
WHY IS MY HANDSET NOT WORKING?
Check to ensure that the handset cord is fully connected to both the phone and handset. See
the section
Connecting a Handset
in the
Mitel 6865i Installation Guide
for information.
HOW DO I FIND THE IP ADDRESS OF MY PHONE?
Instructions on where to find the IP address of your phone can be found in this guide in the
section,
“Finding Your Phone’s IP Address”
on
page 24
.
WHY DOES MY PHONE DISPLAY THE NO SERVICE MESSAGE?
The phone displays the
No Service
message if the SIP settings have not been set up correctly.
Contact your System Administrator for more information.
HOW DO I CHANGE MY USER PASSWORD?
You can change the user password from the IP phone UI or the Mitel Web UI. See
“User
Password”
on
page 49
for more information.
Содержание 6865i
Страница 1: ...Mitel 6865i SIP Phone 41 001566 05 REV00 RELEASE 4 1 0 USER GUIDE ...
Страница 203: ......