3
If “call forwarding …if unavailable” is programmed for a direct extension (e.g. extension 123 -
John Doe) and a caller calls the direct dial number for the extension directly, call forwarding
applies. If the extension is a member of a queue or a group and the queue or group receives a
call, call forwarding for the individual extension no longer applies! In general, the destination
should always be an available destination number. I.e., make sure that no voicemail or
announcement comes on.
Active call forwarding will be shown on your telephone display.
Call forwardings can alternatively be activated through * codes:
*10
Activation of the call forwarding profile
*11 + destination Permanent call forwarding to telephone number
**11
Cancel permanent call forwarding
*12 + destination
If no answer after a specific time, delayed call forward
to telephone number
**12
Cancel delayed call forwarding
*13 + destination If busy, forward to telephone number
**13
Cancel call forwarding if busy
*14 + destination Call forwarding if unavailable
**14
Cancel call forwarding if unavailable
When disconnecting the connection between the end device and the telephone system, it
can take up to 60 seconds for the call forwarding to work. Once the end device is
reconnected to the telephone system, it can take up to 60 seconds for it to register.
3. “Hot desking”
The basic function of “Hot desking” allows cancelling the registration of existing users and
registering new users to your end device. This function is useful when employees frequently change
their work station but don’t take along their end devices. After completing registration, your
configuration is automatically copied to the new telephone.
Step 1: Cancelling the registration of the current extension
Menu key
Telephone settings
Cancel registration of the extension
Confirm
the registration of this extension is now cancelled. This may take some time.
Step 2: Registering the new extension
Menu key
Enter the extension number
Confirm
Enter VoiceMail PIN
Confirm
