Troubleshooting Your System
68
A
1.
Run the appropriate online diagnostic test.
2.
Enter the System BIOS and ensure that the controller is enabled.
3.
Restart the appliance and press
<Ctrl><R>
for the RAID card controller to
enter the configuration utility program:
See the controller's documentation for information about configuration
settings.
4.
Check the configuration settings, make any necessary corrections, and restart
the appliance.
5.
Power off the appliance and attached peripherals, and disconnect the appliance
from its electrical outlet.
6.
Open the appliance (
7.
Ensure that the controller card is firmly seated into the expansion-card
connector (
Installing the Integrated Storage Controller Card
8.
With the battery-cached RAID controller, ensure that the RAID battery is
properly connected, and the memory module on the RAID card is properly
seated.
9.
Verify that the cable connections between the SAS backplane and the integrated
storage controller are correct (
Installing the Integrated Storage Controller Card
10.
Ensure that the cables are firmly connected to the storage controller and the
SAS backplane board.
11.
Close the appliance (
12.
Reconnect the appliance to its electrical outlet, and power on the appliance and
attached peripherals.
If the problem persists, see
Troubleshooting Expansion Cards
c
Only trained service technicians are authorized to remove the appliance cover and
access any of the components inside the appliance. Before you begin this procedure,
review the safety instructions that came with the appliance.
b
When troubleshooting an expansion card, see the documentation for your MOS
release.
To troubleshoot expansion cards:
1.
Run the appropriate online diagnostic test.
2.
Power off the appliance and attached peripherals, and disconnect the appliance
from the electrical outlet.
3.
Open the appliance (
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