Specific problems related to the dispenser powered by a rechargeable battery
Symptom
Possible Cause
Remedy
The On/Off switch is in the on
(|) position, but all the indicator
lights are off.
The battery is
completely
discharged.
Charge the battery by
connecting the dispenser to a
power source.
After a charge cycle, the
battery life is abnormally
The battery cannot hold
charge anymore.
Replace the battery.
short.
The battery charger is in
“error” status.
The battery is out of order.
Replace the battery.
Specific problems related to the dispenser powered by AC
Symptom
Possible Cause
Remedy
The On/Off switch is in the on
(|) position, but all the indicator
lights are off.
The dispenser is not
connected
to
power
source.
Connect the dispenser to
power source.
If any of the problems above persists, contact us.
