24
TROUBLESHOOTING
You can solve many common problems easily, saving you the cost of a possible
service call. Try the suggestions below to see if you can solve the problem before
calling the service centre.
Problem
Possible cause
Solution
The heater does
not operate,even
when it is plugged
in and the switch,
thermostat are
switched on .
The plug is loose, bad
connection
Pull out the plug, check the
connection of the plug and socket.
Then connect again.
No power in socket outlet
Insert the plug in a proper socket
The heating element
glowing
The input voltage is too high
or too low
Use power supply according to the
rating on the label
The air inlet grill is blocked
Keep the heater far way from
articles like curtain, plastic bag,
paper and other things which can
cover the inlet or can be easily
cover on the air inlet
The appliance didn’t
heat up, or only
ventilator worked
The switch was not put at
heating setting
Turn the switch to heat setting
The thermostat operated
Turn the thermostat and listen if
there is open/close voice. If there
is no click and the thermostat is not
damaged, the heater will automatic
switch on when the appliance
cooled down
The self-resetting cut-out
operated
Turn the heater off and inspect
the blockage of inlet or outlet.
Disconnect the plug and wait at
least 10 minutes for the protection
system to reset before attempting
to restart the heater.
The Non-self resetting cut-
out operated (only for the
device with this function)
Disconnect the power, held the stick
and insert it in the reset hole on the
control panel, press down the reset
button and connect the circuit
Abnormal noise
The appliance is not stands
upright
Put the heater on a level surface
