Troubleshooting
16
My air purifier won’t turn on.
Issue
Solution
Check if the power plug is disconnected.
Push the power plug firmly into the
electrical outlet.
Check if the house fuse is blown or the
circuit breaker tripped. Replace the fuse
with a time delay type or reset the circuit
breaker.
The fan isn’t running.
Make sure your filter is installed correctly
and the filter door is closed properly.
Restart Mila and wait for “Calibration Mode”
to complete (this usually takes around 70
seconds).
Mila will automatically run in “Automagic”
mode at startup. Switch to “Manual” mode
to set your own target AQI and fan speed.
My air quality isn’t improving.
Check if any windows or doors are open.
Close all doors, windows and other
openings connecting to the outside of the
room.
The unit is very loud.
Make sure there are no obstacles near the
unit and that it has a minimum of 12"
(30 cm) of clearance around it for optimal
operation.
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