Problem solving guide
67
General problems with the washing machine
Problem
Cause and remedy
The washing machine
smells.
Hygiene info was ignored. A wash programme using a
temperature above 60 °C has not been run for a long
time.
In order to prevent bacteria and unpleasant odours
building up in the washing machine, run the
Main-
tenance wash
programme using Miele machine
cleaner or a universal powder detergent.
The door and the detergent dispenser drawer were
left open after washing.
Leave the door and the detergent dispenser
drawer slightly open to allow them to dry.
The machine shakes
during the spin cycle.
The machine feet are not level.
Level the machine and adjust the feet correctly.
The laundry has not
been spun properly and
is still wet.
The machine detected an imbalance during the final
spin cycle and reduced the spin speed automatically.
Include both large and small items in the load as
this will give better distribution during spinning.
Strange pump noises
can be heard.
This is not a fault.
These slurping noises occur at the end of the pump
sequence as a normal part of operation.
The display is in a dif-
ferent language.
A different language has been selected in “Settings,
Language
”.
Set the language you want. The flag symbol will
guide you.
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