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Problem solving guide

General problems with the washing machine

Problem

Cause and remedy

At the end of the pro-
gramme there is still li-
quid in the capsule.

The small pipe in the detergent dispenser drawer onto
which the capsule is placed is blocked.



Clean the small pipe.

This is not a fault.
For technical reasons a small amount of water will re-
main in the capsule.

There is water next to
the capsule in the fabric
conditioner compart-
ment.

The

CapDosing

sensor was not activated or an empty

capsule was not removed at the end of the last pro-
gramme.



Make sure that you remember to activate the

Cap-

Dosing

sensor the next time you insert a capsule.



Remove and then dispose of the empty capsule at
the end of each programme.

The small pipe in the detergent dispenser drawer onto
which the capsule is placed is blocked.



Clean the small pipe.

Steam comes out of the
detergent dispenser
drawer while steam is
being generated.

This is not a fault.
Steam may emerge from the detergent dispenser
drawer, depending on the amount of laundry and the
ambient temperature.

The display is dark.

The display has switched off automatically to save
energy (Standby mode).



Press a button. Standby comes to an end.

When the drum is
empty a load appears in
the display or when the
drum is full the load is
displayed as <25%.

There was laundry in the drum when the washing ma-
chine was switched on. This decalibrated the load
sensor from the zero setting.



Empty the drum and switch the washing machine
off and back on again.

Содержание WMV 960 WPS

Страница 1: ...ng instructions for washing machines To avoid the risk of accidents or damage to the machine it is essential to read these instructions before it is installed and used for the first time en GB M Nr 10 165 850 ...

Страница 2: ... to liquid detergent and or fabric conditioner 25 Settings for UltraPhase 1 and UltraPhase 2 26 Settings for other types of detergent 27 Running the first programme 28 Washing environmentally and economically 29 Energy and water consumption 29 Detergent 29 When drying with a tumble dryer 29 EcoFeedback 30 1 Prepare the laundry 31 2 Select a programme 32 3 Select programme settings 33 4 Load the wa...

Страница 3: ... 58 Intensive 58 ECO 58 Extra gentle 58 Extra quiet 58 AllergoWash 58 Options 60 Steam smoothing 60 Short 60 Rinse hold 60 Pre wash 60 Water plus 60 Extra rinse 60 Delay start 62 Favourite programmes 64 Washing assistant 66 Mixed items 67 Miele home 68 Detergent 70 The correct detergent 70 Water softeners 70 Dispensing aids 70 Fabric conditioner and liquid starch 70 Miele recommended detergents 71...

Страница 4: ...l not open 87 Opening the door in the event of a blocked drain outlet and or power failure 88 After sales service 90 Repairs 90 Guarantee U K 90 Guarantee Other countries 90 Optional accessories 90 Installation and connection 91 Front view 91 Rear view 92 Installation surface 93 Transporting the washing machine to its installation site 93 Removing the transit bars 93 Re fitting the transit bars 95...

Страница 5: ... 109 Temperature unit 109 Display brightness 110 Display switch off setting 110 Machine switch off setting 110 Display maximum load 110 Memory 111 Longer pre wash Cottons 111 Soak duration 111 Gentle action 111 Reduce temp 111 Water plus level 112 Maximum rinse level 112 Suds cooling 112 Anti crease 112 Delay start 113 Optional accessories 114 Detergent 114 Specialist detergents 114 Fabric care 11...

Страница 6: ... are disposed of safely and kept out of the reach of babies and young children Danger of suffocation Disposal of your old machine Electrical and electronic machines often contain valuable materials They also contain materials which if handled or disposed of incorrectly could be poten tially hazardous to human health and to the environment They are however es sential for the correct functioning of ...

Страница 7: ...er Correct application This washing machine is intended for use in domestic households and similar working and residential environments The washing machine is not intended for outdoor use It must be used only as a domestic appliance to wash items which are specified by the manufacturer as being washable on the wash care label Miele cannot be held liable for damage resulting from in correct or impr...

Страница 8: ... supervise children in the vicinity of the washing machine and do not let them play with it Technical safety Please observe the instructions in Installation and connection and Technical data Before setting up the washing machine check it for any externally visible damage Do not install or use a damaged machine Before connecting the washing machine ensure that the connec tion data on the data plate...

Страница 9: ...ire hazard due to the risk of overheating Faulty components must only be replaced by genuine Miele ori ginal spare parts Only when these parts are fitted can Miele guaran tee the safety standards of the machine The electrical socket must be easily accessible after installation so that the machine can be disconnected from the electricity supply if necessary Unauthorised repairs could result in unfo...

Страница 10: ...e must be ex amined by a competent person before further use and repaired if necessary The water flow pressure must be at least 100 kPa and should not exceed 1000 kPa In areas which may be subject to infestation by cockroaches or other vermin pay particular attention to keeping the machine and its surroundings in a clean condition at all times Any damage which may be caused by cockroaches or other...

Страница 11: ...h the machine and adjacent furniture or appliances Turn off the stopcock if the machine is to be left for any length of time e g holiday especially if there is no floor drain gully in the im mediate vicinity Flooding danger If hooking the drain hose into a wash basin check that the water can drain off quickly enough to prevent the sink from overflowing Make sure the drain hose is secure so that th...

Страница 12: ...gent Miele recommends using Miele descaling agent which is available to order online at www miele shop com or from Miele Strictly observe the instructions on the packaging Textiles which have been pre treated in solvent based cleaning agents must be thoroughly rinsed in clean water before being washed in the machine Do not use solvent based cleaning agents e g those containing benzine in this mach...

Страница 13: ...sories Accessory parts may only be fitted when expressly approved by Miele If other parts are used guarantee performance and product liability claims will be invalidated A Miele tumble dryer can be stacked on top of a Miele washing machine using the appropriate stacking kit available as an optional accessory Please make sure you order the correct one for the Miele washing machine and Miele tumble ...

Страница 14: ... starts flashing c sensor The sensor lights up when informa tion about the menu in the display is available d sensor For returning to the main menu Val ues set previously are not saved e Optical interface For service technicians f button For switching the washing machine on and off To save energy the wash ing machine will switch off automat ically 15 minutes after the end of the programme anti cre...

Страница 15: ... of the sensors for several seconds the display will revert to the previous menu You may then need to enter the settings again Main menu After switching on the washing machine the main menu will appear in the dis play You access all the important sub menus from the main menu You can return to the main menu at any time by touching the sensor Values set previously are not saved 10 30 Programmes Favo...

Страница 16: ...of in formation Navigation sensors You can use the and sensors to scroll through a list or piece of informa tion Touch the sensor to scroll to the second page of the main menu 10 30 Mixed items Settings 6 7 Mixed items Use this programme if you do not have enough laundry to run a standard pro gramme but you want to wash a few lightly soiled items with different gar ment care instructions The washi...

Страница 17: ...d will appear in the display After a few seconds or if you confirm with the OK sensor the display will change to show the standard menu for the programme selected Options menu multiple option list Extras Rinse hold Short Soak Steam smoothing OK Touching the or sensor scrolls to the left or right of the list The sensor takes you back a menu level The scroll bar shows you that further options are av...

Страница 18: ...us Temperature OK 30 C Cold 90 C The numerical value is highlighted in white Touching the sensor decreases the value and touching the sensor in creases it The OK is used to adopt the selected value Tip The values will count upwards and downwards automatically if you touch the or sensor continuously ...

Страница 19: ...he lid Please do not remove any labels e g the data plate visible when you open the door Removing the detergent cart ridges from the drum There are two cartridges containing Ul traPhase1 and UltraPhase2 detergent for automatic detergent dispensing in the drum Pull open the door Take the two cartridges out of the drum Shut the door with a gentle swing ...

Страница 20: ...e until the machine has been pre pared for using for the first time To ac tivate the spinning function you must run a wash programme without laundry and without detergent Using detergent could result in an ex cessive build up of foam Press the button Setting the language You will be asked to select the language you want for the display It is possible to change the language at any time subsequently...

Страница 21: ...you have selected the 12 hour clock format you can then select am or pm The display will change to show Miele home Miele home The display indicates that this washing machine can be connected to the Miele home system via a communica tion module Confirm the information with OK The display will change to show Setting up Setting up the washing machine More information will appear Follow the instructio...

Страница 22: ...tainers which you can fill with liquid detergent and or fabric conditioner How TwinDos works When a programme is selected the TwinDos programme setting can be ac tivated for this wash process To use the TwinDos function you need to specify the following information for the electronic unit 1 The detergent type and or fabric conditioner with which the contain ers are filled 2 The dosage amount of th...

Страница 23: ...or use and warning instructions given by the de tergent manufacturer Press the TwinDos container access panel The panel will spring open Drop the panel down Using cartridges UltraPhase 1 and UltraPhase 2 are supplied in single use cartridges Press the yellow release button 1 and pull the container out 2 Remove the cap from the cartridge ...

Страница 24: ...he container with your detergent of choice Close the stopper and push the con tainer back into the compartment Make sure that it locks into position Tip Make a note of which detergents you have filled the containers with so that you then enter the correct settings in the electronics later on The following liquid detergents and or fabric conditioners can be used in the containers Miele Ultra Color ...

Страница 25: ... display will change to show the Set tings menu Settings Language Time of day Buzzer volume Degree of soiling Keypad tone TwinDos Touch the TwinDos sensor The display will change to the TwinDos setting TwinDos Detergent type amount Maintenance Touch the Detergent type amount sensor The display will change to show the De tergent type menu Detergent type Compartment 1 Compartment 2 Touch the Compart...

Страница 26: ...d Tip If you live in an area with water hardness levels I or III adjust the dosage for Miele products accord ing to the information given on the packaging Use the OK sensor to confirm the pre set dosage amount or use the and sensors to change the amount Then confirm the new amount The washing machine will automatically assign UltraPhase 2 to compartment 2 You just need to confirm or change the dos...

Страница 27: ...en for setting the Dosage amount Dosage amount OK 105 ml Normally soiled Tip If you live in an area with water hardness levels I or III adjust the dosage for Miele products accord ing to the information given on the packaging Use the OK sensor to confirm the pre set dosage amount or use the and sensors to change the amount Then confirm the new amount Set compartment 2 as described above When addin...

Страница 28: ...Dos Spin speed rpm Prog Manager 1 59 h 10 30 1600 60 C Select TwinDos The display will change to show the De gree of soiling menu Degree of soiling OK Normal Heavy Light Use the Heavy sensor to select the Heavy setting and confirm your selec tion with OK If the Miele 2 Phase System is being used Confirm for whites by touching the for whites sensor If using other detergents Confirm the marked deter...

Страница 29: ...to wash at lower temperatures e g 20 C Washing using lower temper ature settings will save energy To maintain the hygiene of the ma chine carry out a hot wash 60 C or above using powder detergent at regular intervals Hygiene info will ap pear in the display to remind you to carry out a hot wash Detergent For precise dispensing use automatic detergent dispensing Adjust the dosage to the degree of s...

Страница 30: ...ed consumption Energy Water The more bars visible the higher the energy or water consumption The estimate will vary depending on the wash programme temperature and any options selected 2 Actual consumption You can view the actual energy and wa ter consumption and the cost during the programme and at the end of the programme See Settings Total con sumption for further information on setting the cos...

Страница 31: ...n re movers etc first following the manu facturer s instructions With particularly stubborn stains ask your dry cleaner for advice If you use a solvent based clean ing agent e g one containing ben zine to pre treat a stain make sure that any plastic parts e g buttons are protected and that the cleaning agent is rinsed off before washing the garment in the machine Do not use solvent based clean ing...

Страница 32: ...ch the Programmes sensor Programmes Cottons Delicates Denim Minimum iron Woollens Shirts Scroll with the or sensor until the programme you want appears in the display Touch the sensor for the programme The load for the programme selected will appear in the display Confirm with the OK sensor or wait a few seconds until the display changes to show the standard menu for the programme Cottons Temperat...

Страница 33: ...iling of the laundry See Degree of soiling for more inform ation Enter the degree of soiling with the Light or Heavy sensor and confirm with OK If the Miele 2 Phase System is being used a query about the colour mix of the items will also appear Select for whites or For coloureds If other types of detergent or fabric con ditioner are being used these will ap pear in the display The most suitable de...

Страница 34: ... of various types of stains The wash programme will then adapt to the types of stains selected Touch the Stains sensor Select the type of stains from the list You can select a maximum of three types of stain per wash cycle With some stains helpful information will also appear in the display when they are selected Confirm the information with OK Confirm selection of the stains with the OK sensor Mo...

Страница 35: ...r The estimated consumption will appear in the display See Washing environmentally and eco nomically Eco Feedback for more in formation Load Dosage Afer loading the washing machine you can check the load quantity the de gree of soiling set and the detergent dosage Touch the Load Dosage sensor The actual load will appear in the dis play Confirm with OK The display will change to show the De gree of...

Страница 36: ...25 steps of the maximum load permissible for the programme selected Unfold the laundry and load loosely into the drum Mixing both large and small items gives better wash results and also helps distribute the load evenly during spinning The most efficient use of energy and water is achieved when a full load is washed However do not overload as this reduces cleaning efficiency and causes creases ...

Страница 37: ...isplay will ask you to enter the de gree of soiling of the laundry Enter the degree of soiling with the Light or Heavy sensor and confirm with OK See Degree of soiling for more in formation The dosage display will now appear Dosage OK 100 Confirm with OK Dosage will not appear if TwinDos or CapDosing has already been selected for the main wash cycle ...

Страница 38: ...lected per wash programme Three different types of capsule are available Fabric care e g fabric condi tioner proofing agent Additives e g detergent en hancers Detergent for the main wash only Depending on the setting selected the detergent additive of fabric care agent will be dispensed via the capsule Each capsule contains the correct amount for one wash cycle You can order the capsules online at...

Страница 39: ...from the drawer before it is used In this case dispose of the capsule and do not re use it The wash programme will dispense the contents of the capsule at the correct time Water intake to the compartment is solely via the capsule No additional fabric conditioner may be added to the compartment when using a capsule Remove the empty capsule at the end of the programme For technical reasons a small a...

Страница 40: ... Laundry not getting properly clean and with time it may become grey and hard to the touch Greasy particles clinging to laundry Limescale deposits on the heater ele ments Too much detergent results in Excessive foam which causes a low level of agitation and poor wash rinse and spin results High water consumption an addi tional rinse cycle will automatically switch in A burden to the environment Pu...

Страница 41: ...he following will ap pear alternately in the display Anti crease and Finished The following information will also ap pear Press the Stop button then unload the drum Touch the Start Stop sensor This will unlock the door The door unlocks automatically at the end of the anti crease phase Pull open the door Remove the laundry Check that all items have been re moved from the drum Items left in the drum...

Страница 42: ... Normally soiled Visibly dirty and or just a few slight stains Heavily soiled Soiling and or stains clearly visible The following parameters will change depending on the degree of soiling se lected detergent dosage rinse water level programme duration with light soiling the programme duration will be shorter The degree of soiling cannot be selec ted for some programmes These pro grammes are design...

Страница 43: ...cates Woollens Silks Express 20 Automatic plus Drying The number of dots indicates the dry ing temperature Normal temperature Low temperature Do not tumble dry Ironing The number of dots indicates the iron ing temperature Hot iron max sole plate temp approx 200 C Medium hot iron max sole plate temp approx 150 C Cool iron max sole plate temp approx 110 C Do not steam iron garments carrying this sym...

Страница 44: ...ce wash 900 Final spin speed in the pro gramme When a programme is selected the op timum spin speed for that programme will appear in the display For pro grammes marked with a in the chart the optimum spin speed is not the max imum spin speed You can reduce the final spin speed However you cannot select a final spin speed higher than that shown in the chart Rinse and interim spin There is a spin a...

Страница 45: ... sensor Select Spin speed and set the spin speed you want Start the final spin with the Start Stop sensor To end the programme Touch the Change sensor Select Spin speed and set the spin speed to 0 rpm no spin Touch the Start Stop sensor The water will drain away To omit rinse and interim spin and the final spin Touch the Spin speed sensor Select the 0 rpm setting After the last rinse the water wil...

Страница 46: ...ose Note Deselect the spin for items which crease easily Woollens cold to 40 C Max load 2 0 kg Use for Machine washable or hand washable wool or wool blend fabric If the care label does not specify a temperature wash using the cold setting Note Reduce the spin speed for items which crease easily Denim cold to 60 C Max load 3 0 kg Notes Wash denim inside out Denim often contains excess dye and may ...

Страница 47: ...20 cold to 40 C Max load 3 5 kg Use for Cotton garments that have hardly been worn or are only very lightly soiled Note The Short option is activated automatically QuickPower wash 60 C 40 C Max load 5 0 kg Use for Normally soiled garments which are also suitable for washing in the Cottons programme Note A special saturation process and wash rhythm ensure that the laundry is cleaned particularly qu...

Страница 48: ...out Down duvets cold to 60 C Max load 2 5 kg 1 down duvet 2 20 m x 2 00 m Use for Quilts duvets and pillows with feather or down filling Notes Remove air from the items before washing to prevent an excessive build up of foam To do this either push the items into a narrow laundry bag to compress them or tie the items together with a washable strap Observe the instructions on the wash care label Out...

Страница 49: ...hed items Note Reduce the spin speed for items which crease easily Starch Max load 9 0 kg Use for Starching table cloths serviettes and workwear Notes Reduce the spin speed for items which crease easily The laundry should be washed but not treated with fabric condi tioner Silks cold to 30 C Max load 1 0 kg Use for Silks and other handwashable fabric with no wool content Note Place tights bras etc ...

Страница 50: ...lected automatically For curtains which crease easily reduce the spin speed or deselect the spin Remove weights from curtains First wash cold to 40 C Max load 3 0 kg Use for New cotton towelling and synthetic items Note Use this programme to wash any manufacturing residues out of new items Pillows cold to 60 C 2 pillows 40 x 80 cm or 1 pillow 80 x 80 cm Use for Synthetic filled washable pillows No...

Страница 51: ...56 and the energy label to Directive 1061 2010 Maintenance wash 75 C Empty With frequent washing at low temperatures there is a danger of a build up of bacteria in the washing machine Cleaning the washing machine will significantly reduce bacteria fungus and biofilm and prevent the build up of unpleasant odours Notes Optimum results can be achieved by using Miele machine cleaner Alternatively a un...

Страница 52: ...es 2 4 2 3 Woollens 2 Denim 2 4 2 3 Shirts 3 4 3 Express 20 1 QuickPower wash 1 Automatic plus 2 4 2 3 Dark garments 3 5 2 3 Down duvets 3 4 3 Outerwear 3 4 3 Proofing 1 Separate rinse 2 Starch Silks 2 Sportswear 2 3 3 Down filled items 4 3 4 3 Curtains 3 4 3 First wash 2 3 3 Pillows 4 3 4 3 Drain Spin Cottons 2 5 2 3 Maintenance wash 3 ...

Страница 53: ...e sequence Anti crease At the end of the programme the drum continues to turn at intervals for up to 30 minutes to help prevent creasing Exception There is no anti crease phase in the Woollens programme The door can be opened at any time during the anti crease phase 1 A second rinse is carried out when a temperature of 60 C or above is se lected A third rinse is carried out when a temperature belo...

Страница 54: ...re is a small to medium sized laundry load in the Cottons pro gramme and in the Minimum iron programme the temperature selected must not be more than 60 C the final spin speed selected must not be lower than 600 rpm CapDosing has not been se lected for the main wash With some options e g Pre wash Water plus PowerWash 2 0 is not ac tivated Special features Drenching phase The washing machine will s...

Страница 55: ...n to continue with the same programme Changing a programme After the start of a programme it is no longer possible to select a different pro gramme Temperature With the exception of the Cottons pro gramme it is possible to select a differ ent temperature up to five minutes after the programme has started Touch the Change sensor Touch the Temperature sensor Set the temperature you want with and and...

Страница 56: ...e will continue Please note the following Once a programme has started suc cessfully the washing machine cannot recognise any adjustment to the load For this reason if laundry is added or removed after the start of a programme the machine will always complete the programme cycle assuming a full load The door cannot be opened if the suds temperature is above 55 C the water is above a certain level ...

Страница 57: ... Touch the Start Stop sensor Select Activate safety lock Locked will appear in the display The safety lock is activated To deactivate the safety lock Touch the Start Stop sensor Deactivate safety lock will appear in the display Confirm that you want to deactivate the safety lock with the Deactivate sensor Unlocked will appear in the display The safety lock is now deactivated ...

Страница 58: ... in order to reduce creasing Extra quiet This option reduces noise levels during the programme Use this if you want to wash during quiet periods for instance when children are sleeping The ma chine will activate the Rinse hold op tion and not spin The programme dura tion is longer AllergoWash This option should be used where high standards of hygiene are required More energy is used to lengthen te...

Страница 59: ...quiet Aller goWash Cottons X X X X X Minimum iron X X X X X Delicates X X X X X Woollens X Denim X X X X X Shirts X X X X X Express 20 X Automatic plus X X X X X Dark garments X X X X X Down duvets X X X X Outerwear X X X X X Proofing X Separate rinse X Starch X Silks X Sportswear X X X X X Down filled items X X X X X Curtains X X X X X First wash X X Pillows X X X X X Cottons X X X ...

Страница 60: ... Use this option for light soiling with no visible staining The wash duration is reduced Rinse hold The laundry is not spun after the final rinse and remains in the final rinse wa ter This helps prevent creasing if the laundry is not going to be removed from the drum immediately after the end of the programme Pre wash For laundry with large amounts of dirt e g dust and sand Water plus The water le...

Страница 61: ... X X X Delicates X X X X X X X Woollens X Denim X X X X X X X Shirts X 1 X X X X X X Express 20 X X 1 X QuickPower wash X X Automatic plus X X X X Dark garments X X X X X X X Down duvets X X X X Outerwear X X X X X X Proofing X Separate rinse X X Starch X Silks X Sportswear X X X X X X Down filled items X X X X Curtains X X X 1 X X First wash X X X Pillows X X X X Cottons X X X X X X X X Can be se...

Страница 62: ...e display Finish at OK 11 52 Use the and sensors to set the hour and confirm with the OK sensor The minutes are now highlighted in white and can be set The minutes entry moves to 00 and can then be adjusted in 15 minute in crements Confirm with the OK sensor To begin delay start Touch the Start Stop sensor to begin delay start The door will lock and the following will appear in the display Cottons...

Страница 63: ...e safety lock Select Cancel delay start The basic programme menu will appear and the Start Stop sensor will flash Adding or removing laundry Touch the Start Stop sensor Touch the Add laundry sensor The door will unlock Pull open the door Add laundry or remove individual items Close the door Touch the Start Stop sensor Delay start will continue ...

Страница 64: ...number of 10 favourite pro grammes has already been reached The display will change to show the Se lect a programme menu Select the programme you want The display will guide you automatically through all the further programme set tings A summary of the selected parameters will then appear in the display Tip If a parameter is not correct it can be changed Touch the sensor re peatedly until the prog...

Страница 65: ...hange a favourite pro gramme You can change a saved favourite pro gramme and then save it again under the same or a different name Select Favourite programmes from the main menu Select the Change sensor Select the favourite programme you want to change Select the same programme in order to change a few programme settings or select a new programme The display will guide you through all the further ...

Страница 66: ...ry Cotton Light coloured laundry Dark coloured laundry Coloured laundry Select the colour of the items Cotton Lightly soiled Heavily soiled Normally soiled Select the degree of soiling of the items Cotton Laundry not spun Normal spin speed Low spin speed Select how you want the items to be spun A summary of the selected parameters will then appear in the display Confirm with the OK sensor The prog...

Страница 67: ... the display e g use of detergent Confirm the information with OK The washing machine has put together the optimum programme for these items Tip You can add individual programme settings e g TwinDos before you start the programme The list of items selected will be deleted at the end of the programme and you will need to select a new list the next time you use this programme Changing deleting displ...

Страница 68: ...unication stick XKS3000Z or communication module XK M3000Z c Miele home communication enabled Master appliance with SuperVision func tionality d Miele home Gateway XGW3000 e WiFi router f Connection to a Home automation system g Smartphone Tablet PC Laptop h Internet connection ...

Страница 69: ...lay status information about signed on appliances and carry out certain functions Household network The Miele home system enables smart living The Miele home Gate way allows other network enabled appliances to integrate into the household bus system In Germany network enabled appli ances can be integrated into the QIVICON Smart Home Platform in stead of the Miele home Gateway www qivicon de SmartS...

Страница 70: ...and III Dispense according to the amount spe cified on the packaging First add deter gent and then the water softener You can then use the recommended amount of detergent for water hardness level I Water hardness levels Hardness scale Hardness level in mmol l German scale d I soft 0 1 5 0 8 4 II medium 1 5 2 5 8 4 14 III hard above 2 5 above 14 Dispensing aids Use dispensing aids e g balls if thes...

Страница 71: ...p com or from Miele Miele UltraPhase 1 2 Miele Cap Miele Cap Miele Cap Cottons Minimum iron Delicates Woollens Denim Shirts Express 20 QuickPower wash Automatic plus Dark garments Down duvets Outerwear Proofing Silks Sportswear Down filled items Curtains First wash Pillows Cottons Mixed items Recommended Sport SilkCare Not recommended Down Fabric conditioner Outdoor Reproofing WoolCare Booster ...

Страница 72: ...d woollens Specialist detergent Cottons Minimum iron Delicates Woollens Denim 1 Shirts Express 20 1 QuickPower wash Automatic plus Dark garments 1 Down duvets Outerwear Silks Sportswear Down filled items 1 Curtains 2 First wash Pillows 1 Cottons Mixed items depending on the items selected observe the informa tion in the display Recommended 1 Liquid detergent Not recommended 2 Powder detergent ...

Страница 73: ...The display will change to show the Se lect agent menu Make sure that Fabric conditioner is marked and confirm selection with the OK sensor Fabric conditioner will be dispensed in the last rinse Manual dispensing Add the fabric conditioner or liquid starch to the compartment or in sert the appropriate capsule Do not exceed the maximum level mark The agent will be automatically dis pensed in the la...

Страница 74: ...tment Select the Starch programme Change the spin speed if necessary Touch the Start Stop sensor Colour run and dye removers dyes Do not use colour run or dye re movers in this washing machine They can cause corrosion in the ma chine Dyes suitable for use in domestic wash ing machines can be used However please note that the salt used in the dyeing process can cause corrosion to stainless steel co...

Страница 75: ... and water using a well wrung out cloth Wipe dry with a soft cloth The drum can be cleaned with a pro prietary stainless steel cleaning agent following the manufacturer s instructions on the packaging Do not use solvents abrasive cleaners glass cleaners or multi pur pose cleaning agents These could damage plastic surfaces and other parts Cleaning the detergent dis penser drawer Washing at low temp...

Страница 76: ...id starch a few times Clean the siphon 1 Remove the siphon from the com partment and rinse under hot running water Clean the siphon tube at the same time 2 Replace the siphon Clean the fabric conditioner channel with a brush and hot water Cleaning the detergent dispenser drawer housing Use a bottle brush to remove deter gent residues and limescale from the jets inside the detergent dispenser drawe...

Страница 77: ...n the hoses can become viscous The hoses could become blocked and would then need to be cleaned by a service technician Switch on the washing machine Touch the sensor to scroll to the second page of the main menu Touch the Settings sensor The display will change to show the Settings menu Select the TwinDos setting Select the Maintenance option Rinse Container 1 Container 2 Containers 1 2 Touch the...

Страница 78: ...nterruptions to the water supply First turn off the stopcock Unscrew the inlet hose from the stop cock Remove the rubber seal 1 from the recess Using pointed pliers take hold of the plastic filter bar 2 and remove it Clean the plastic filter Put the filter and seal back in the re verse order and reconnect the hose Turn on the stopcock and check the connection is watertight If water drips out tight...

Страница 79: ...s not start Problem Cause and remedy The display remains dark and the Start Stop button indicator light does not come on There is no power to the machine Check whether the mains plug is plugged in and switched on Check whether the fuse or circuit breaker has tripped The washing machine has switched off automatically to save energy Switch it back on with the button The display prompts you to enter ...

Страница 80: ...t is blocked or restricted Check whether the stopcock is opened properly Check whether the inlet hose is kinked Check whether the water pressure is too low The filter in the water inlet is blocked Clean the filter Technical fault F There is a fault Start the programme again If the fault message appears again contact the Service Department Waterproof system reacted The water protection system has r...

Страница 81: ...75 C A programme using a temperature above 60 C has not been run for a long time In order to prevent bacteria and unpleasant odours building up in the machine run the Maintenance wash programme using Miele machine cleaner or powder detergent The display prompts you to refill one or both detergent containers The TwinDos container or containers is empty Fill the container or containers with liquid d...

Страница 82: ... programme again after cleaning the jet If the fault message appears again contact the Ser vice Department The washing machine can still be used but with reduced functionality Align the washing machine The smoothing process which the laundry undergoes at the end of the programme could not be carried out properly Check whether the washing machine is aligned correctly as described in Installation an...

Страница 83: ...and then clean the container thoroughly No detergent and or fabric conditioner was dispensed Automatic dispensing has not been activated Touch the TwinDos sensor before running the next programme Automatic dispensing will be activated No detergent fabric conditioner was dispensed even although automatic dispensing was activated Try again If detergent is still not dispensed call the Service Departm...

Страница 84: ... in the detergent dispenser drawer The water pressure is too low Clean the water inlet filter It may be useful to select the Water plus option Powder detergent used in conjunction with water softeners tends to become sticky In future add washing powder into the dispenser drawer first and then add the water softener Fabric conditioner is not completely dispensed or too much water re mains in the co...

Страница 85: ...psule Remove and then dispose of the empty capsule at the end of each programme The small pipe in the detergent dispenser drawer onto which the capsule is placed is blocked Clean the small pipe Steam comes out of the detergent dispenser drawer while steam is being generated This is not a fault Steam may emerge from the detergent dispenser drawer depending on the amount of laundry and the ambient t...

Страница 86: ...nt are seen on dark textiles after washing The detergent contained compounds zeolites to aid water softening which are not soluble in water These have ended up on the laundry Try and brush off the residues with a soft brush once the laundry is dry Wash dark textiles using a detergent which con tains no zeolites Liquid detergents usually contain no zeolites Use the Dark garments programme Grey grea...

Страница 87: ...ter will be pumped away Comfort cooling appears in the display after a programme has been cancelled For safety reasons the drum door cannot be opened if the suds temperature is higher than 55 C Wait until the temperature in the drum has de creased and the message has gone out in the dis play The door will not open after the Steam care or Freshen up programme has finished The Steam care or Freshen ...

Страница 88: ...g the washing machine When draining water from the ma chine do not unscrew the drain fil ters completely or take them right out Place a suitable container e g a Miele universal oven tray under the access panel Slowly and carefully unscrew the fil ters to let the water out Be careful not to release too much water at once If the flow of water is too strong some water can seep into the washing machin...

Страница 89: ...eplace the drain filters correctly on the right and left and tighten them securely Make sure the drain filters are securely tightened Otherwise there is a risk of water leakage during use Opening the door Always make sure that the drum is stationary before reaching in to re move laundry Reaching into a mov ing drum is extremely dangerous Use a screwdriver to unlock the door Pull open the door ...

Страница 90: ...olved as de scribed in these instructions Guarantee U K In the U K the washing machine is guaranteed for 2 years from the date of purchase In the U K you must activate your cover by calling 0330 160 6640 or registering online at www miele co uk Guarantee Other countries For information on the appliance guar antee specific to your country please contact Miele See end of this booklet for contact det...

Страница 91: ...proof system b Electrical supply cable c Flexible drain hose with detachable swivel elbow d Control panel e Detergent dispenser drawer f Door g Access to drain filter drain pump and emergency release h Access panel for TwinDos containers i Four height adjustable feet ...

Страница 92: ...le inlet and drain hoses c Electrical supply cable d Protruding lid for holding when mov ing the machine e Inlet hose with Waterproof system f Safety caps for transit bars g Miele home communication module slot h Transport clips for inlet and drain hoses and for storing transit bars when not in use ...

Страница 93: ...ossible install the machine in a corner as this is usually the most stable part of the floor If the machine is installed on a raised plinth it has to be secured against slippage during spinning us ing retaining clips available from Miele Otherwise there is the danger of the machine moving and falling off the plinth Transporting the washing ma chine to its installation site To manoeuvre the washing...

Страница 94: ...Installation and connection 94 Using the spanner supplied turn the left hand transit bar 90 then pull the transit bar out Turn the right hand transit bar 90 then pull the transit bar out ...

Страница 95: ...re the transit bars to the back of the washing machine Make sure the top catch is located above the holder The washing machine must not be moved without the transit bars in place Store them as shown or keep them in a safe place for future use They must be re fitted if the machine is to be moved again e g when moving house Re fitting the transit bars Re fitting is carried out by reversing the proce...

Страница 96: ...ur feet are screwed in when the machine is de livered Using the spanner supplied turn counter nut 2 in a clockwise direction Then turn counter nut 2 together with foot 1 to unscrew Use a spirit level to check that the washing machine is standing level Hold foot 1 securely with a pipe wrench Turn counter nut 2 again us ing the spanner supplied until it sits firmly up against the housing All four co...

Страница 97: ... be pushed under a worktop if there is space to do so Washer dryer stack The washing machine can be combined with a Miele tumble dryer in a washer dryer stack The appropriate WTV stacking kit to match your dryer is re quired All parts marked are available from your Dealer or Miele Please note a at least 2 cm b WTV without drawer 172 cm WTV with drawer 181 cm c 65 cm ...

Страница 98: ...rovide two fold protection In the event that one of the valves is faulty the other valve will cut off the water intake Blocking the water intake at the stop cock means that the inlet hose is only under pressure whilst water is being taken into the machine For the re mainder of the time pressure on the inlet hose is negligible Protection against the solenoid valves bursting The solenoid valves are ...

Страница 99: ...the suds container is pumped away Overflow protection If the water level exceeds a certain level the drain pump switches in and pumps the excess water away in a controlled manner Should the water level rise repeatedly in an uncontrolled way the drain pump will switch on continuously the washing machine will indicate that there is a fault and a tone will sound Drain hose The drain hose is protected...

Страница 100: ...German author ities do not require it to have a non re turn valve as the washing machine has been designed to comply with DIN reg ulations The machine is designed to operate with a flow pressure of between 100 and 1 000 kPa If it is higher than 1 000 kPa it is essential to fit a pressure reducing valve Connection to the mains water supply should incorporate a mains stopcock with a 3 4 threaded uni...

Страница 101: ...the water inlet valve the dirt filter in the water inlet valve connection must not be re moved Extension hose A 1 5 metre long metal extension hose is available from your Miele dealer or the Miele Spare Parts Department as an optional extra This hose is tested to withstand pressures of up to 14 000 kPa and can be used as a flex ible extension to the water supply N B Using this hose will render the...

Страница 102: ...re than 1 m The necessary parts can be pur chased from your Miele Dealer or Miele Drain hose connection 1 Direct into a sink or basin Please note the following Hook the hose over the edge and secure Make sure that the water can drain away freely without hindrance Otherwise there is a risk of water overflowing or of some of the drained water being sucked back into the machine 2 Connected securely t...

Страница 103: ...ety it is advisable to protect the machine with a suitable residual current device RCD Contact a quali fied electrician for advice Do not connect via an extension lead Extension leads do not guarantee the required safety of the appliance e g danger of overheating Non rewireable plugs BS 1363 The fuse cover must be refitted when changing the fuse and if the fuse cover is lost the plug must not be u...

Страница 104: ... h 35 min 46 Cottons 9 0 kg 0 80 54 2 h 59 min 44 4 5 kg 0 50 49 2 h 59 min 44 4 5 kg 0 35 42 2 h 59 min 44 Minimum iron 40 C 4 0 kg 0 60 52 2 h 01 min 30 Delicates 30 C 3 0 kg 0 40 40 1 h 09 min Woollens 30 C 2 0 kg 0 25 44 38 min Shirts 2 40 C 2 0 kg 0 40 35 1 h 11 min Express 20 1 40 C 3 5 kg 0 34 30 20 min QuickPower wash 40 C 5 0 kg 0 90 36 59 min Automatic plus 40 C 6 0 kg 0 77 55 1 h 59 min...

Страница 105: ...ns selected With the PowerWash 2 0 washing technique during the heating phase the tem perature measured by the sensor in the suds container is higher than the actual temperature of the laundry The temperature measured there does not reflect the temperature of the laun dry The consumption data shown in the EcoFeedback display can vary from the consumption data quoted here The variations arise from ...

Страница 106: ...d load See data plate Fuse rating See data plate Consumption data See Consumption data Minimum flow pressure 100 kPa Maximum flow pressure 1000 kPa Inlet hose length 1 60 m Drain hose length 1 50 m Mains connection cable length 2 00 m Delivery head max 1 80 m Maximum drainage length 5 00 m LEDs Class 1 Test certificates awarded See data plate Power consumption when switched off 0 1 W Power consump...

Страница 107: ...lay will change to show the Settings menu Selecting and changing set tings Touch the or sensor until the setting you want appears in the list of options Touch the sensor to select the setting in the display Change the value displayed and con firm with OK or Touch an option to select it or change the value displayed An option which is selected will be marked with a tick The option selected will be ...

Страница 108: ...t Maintenance For starting the procedure for clean ing the containers Please see TwinDos and Cleaning and care Cleaning the TwinDos sys tem for more information Degree of soiling You can select the default setting for the degree of soiling or switch off the degree of soiling query Options Default setting You can choose between the Light Normal or Heavy degree of soiling settings Factory default se...

Страница 109: ...y and water Reset function The energy consumption and water consumption totals are reset to zero Code The code prevents the washing ma chine being used without your know ledge Options Activate The code is 125 and can be activ ated When the code has been activated you have to enter the code after switching the washing machine on Otherwise the washing machine can not be operated Deactivate For using...

Страница 110: ...e pro gramme Off The display will remain on Machine switch off setting The washing machine will switch off automatically after the end of the pro gramme anti crease phase or after be ing switched on if no further selection is made Options 15 minutes Factory default setting The washing machine will switch it self off after 15 minutes 20 minutes The washing machine will switch it self off after 20 m...

Страница 111: ...ute pre wash Soak duration You can set a duration for the soak process of between 30 minutes and 5 hours You can select the duration in 30 minute increments When the Soak option is selected the laundry will be soaked for the duration selected Gentle action Activating gentle action reduces the drum action and is suitable for wash ing slightly soiled items more gently Gentle action can be activated ...

Страница 112: ...he end of the main wash to cool the suds down Hot suds can damage plastic drainage pipes Suds cooling takes place when a tem perature of 70 C or higher is selected for the Cottons programme Suds cooling should be activated to prevent the danger of scalding if the drain hose is hooked over the edge of a sink or basin where drainage pipes do not comply with DIN 1986 Factory default setting Suds cool...

Страница 113: ...ld appear with the delay start function Options Start at With the Delay start function you specify at what time the wash pro gramme should begin Finish at Factory default setting With the Delay start function you specify at what time the wash pro gramme should end ...

Страница 114: ... heavily soiled cot ton items effective stain removal even at low temperatures UltraColor liquid detergent for coloureds suitable for coloured and dark black garments protects bright colours from fading effective stain removal even at low temperatures Wool and delicates detergent liquid detergent for delicates particularly suitable for woollen and silk garments cleans at temperatures as low as 20 ...

Страница 115: ...a gentle on colours only available as capsules Fabric care Fabric care agents are available as cap sules in convenient single dose amounts or in a handy bottle Reproofing agent for reproofing microfibre garments e g rain coats etc retains the breathability of garments Fabric conditioner fresh natural fragrance makes laundry soft to handle Additives Booster for removing stains suitable for white an...

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Страница 119: ...Avenue Citywest Business Campus Dublin 24 Tel 01 461 07 10 Fax 01 461 07 97 E Mail info miele ie Internet www miele ie Ireland Malaysia Miele Sdn Bhd Suite 12 2 Level 12 Menara Sapura Kencana Petroleum Solaris Dutamas No 1 Jalan Dutamas 1 50480 Kuala Lumpur Malaysia Phone 603 6209 0288 Fax 603 6205 3768 Miele New Zealand Limited IRD 98 463 631 Level 2 10 College Hill Freemans Bay Auckland 1011 NZ ...

Страница 120: ...M Nr 10 165 850 02 en GB WMV 960 WPS ...

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