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Problem solving guide
51
General problems with the washing machine
Problem
Cause and remedy
Fabric conditioner is not
completely dispensed
or too much water re-
mains in the
com-
partment.
The siphon tube is not correctly positioned or is
clogged.
Clean the siphon, see “Cleaning and care - Clean-
ing the detergent dispenser drawer”.
At the end of the pro-
gramme there is still li-
quid in the capsule.
The small pipe in the detergent dispenser drawer onto
which the capsule is placed is blocked.
Clean the small pipe.
This is not a fault.
For technical reasons a small amount of water will re-
main in the capsule.
There is water next to
the capsule in the fabric
conditioner compart-
ment.
The
Cap
sensor was not activated or an empty
capsule was not removed at the end of the last pro-
gramme.
Make sure that you remember to activate the
Cap
sensor the next time you insert a capsule.
Remove and then dispose of the empty capsule at
the end of each programme.
The small pipe in the detergent dispenser drawer onto
which the capsule is placed is blocked.
Clean the small pipe.
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