Problem solving guide
56
Messages or faults with the TwinDos system
Problem
Cause and remedy
The
Twin Dos
whites
sensor control
flashes.
The UltraPhase 1 cartridge is empty.
Replace the UltraPhase 1 cartridge while the
washing machine is switched on.
The
TwinDos
colours
sensor control
flashes.
The UltraPhase 2 cartridge is empty.
Replace the UltraPhase 2 cartridge while the
washing machine is switched on.
The
indicator light
lights up and
appears
on the time display.
TwinDos has not been used for too long a time. It is
possible that detergent has dried inside the hoses.
Immediately
carry out the TwinDos maintenance
programme as described in the “Cleaning and
care” chapter, “TwinDos maintenance” section.
No detergent was
dispensed during
washing.
TwinDos was not activated.
Touch the
Twin Dos whites
or
TwinDos colours
sensor control before running the next programme.
TwinDos is activated.
The detergent was not dispensed even though the
Twin Dos whites
or
TwinDos colours
sensor control
was activated.
Start another programme with TwinDos
dispensing.
If detergent is still not dispensed, call the Miele
Customer Service Department.
A new detergent
cartridge has been
inserted, but the
cartridge is identified as
empty when the
machine is switched on.
The washing machine was switched off when the
detergent cartridge was replaced.
Switch on the washing machine.
Remove the detergent cartridge and then reinsert
it into the compartment.
The counter is set to 0.
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