What to do if, . . .
Cause . . .
Remedy . . .
. . . Lime deposits appear on
the drum surface
Not enough detergent has been
used.
–
Use a descaling agent which
must be stated by the
manufacturer to be suitable
for use in washing machines.
–
Use the correct amount of
detergent to cope with the
water hardness.
. . . Grey, greasy particles
cling to washed laundry
Insufficient amounts of
detergent were used to break
down the particles of grease in
heavily soiled laundry.
–
Either add more detergent,
or use liquid detergent.
–
Before washing the next load
run a COTTONS 60°C
programme with liquid
detergent but without a load
to clean the machine.
. . . there are white residues
which look like powder deter-
gent on the washing:
The detergent contained
compounds (zeolites) to aid
water softening which are not
soluble in water. These have
ended up on the textiles.
–
Use detergents containing
no zeolites to re-wash the
load, and in the future.
–
Liquid detergents usually
contain no zeolites.
–
Try and brush off the
residues with a soft brush.
. . . Liquid detergent does
not give the required result
Liquid detergents do not
contain bleaching agents.
They do not remove stains eg
fruit coffee and tea stains.
–
Use a general purpose
washing machine powder
containing a bleaching agent.
–
Pour stain remover (salts)
into the dispenser drawer
compartment
j
–
Never put stain salts and
liquid detergent together in
the dispenser drawer.
. . . The pump makes strange
noises.
These noises occur at the end
of a pump sequence as a
normal part of the operation.
They are not a fault.
Problem solving guide
32
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