background image

General problems

Problem

Possible cause

Remedy

The machine shakes
during the spin cycle.

The machine feet are not
level.

Level the machine (see
"Installation and
connection").

The laundry has not been
spun properly and is still
wet.

The machine detected an
imbalance during the final
spin and reduced the
spin speed automatically.

Include both large and
small items in the load as
this will give better
distribution.

The laundry has not spun
satisfactorily.

The spin speed selected
was too low.

Select a higher spin
speed next time.

The pump makes strange
noises.

This is not a fault! These noises occur at the end of a
pump sequence as a normal part of the operation.

There is a lot of
detergent residue in the
detergent drawer.

The water pressure is too
low.

– Clean the water inlet

filter.

– Select Water plus.

Powder detergent used
with water softeners can
be sticky.

Add washing powder
and then add the water
softener.

Fabric conditioner is not
completely dispensed or
too much water remains
in the

§

compartment.

The siphon tube is not
correctly positioned or is
clogged up.

Clean the siphon, (see
"Cleaning and care -
Cleaning the detergent
dispenser drawer").

The display is in a
different language.

A different language has
been selected in the
Programmable functions
- Language

!

.

Set the language you
want. The flag symbol
will guide you.

When laundry is dry, it
feels hard to the touch.

Too vigorous wash action. Programme in gentle

action and more water.

Not enough detergent
used.

Increase detergent dose
to prevent limescale
build-up in laundry.

No fabric conditioner
used

Use fabric conditioner in
last rinse.

Problem solving guide

44

Содержание W 5800 HomeCare XL

Страница 1: ...ctions for Washing machine W 5800 HomeCare XL To avoid the risk of accidents or damage to the machine it is essential to read these instructions before it is installed and used for the first time M Nr 09 153 110 en GB ...

Страница 2: ...d machine Electrical and electronic machines often contain materials which if handled or disposed of incorrectly could be potentially hazardous to human health and to the environment They are however essential for the correct functioning of your machine Please do not therefore dispose of it with your household waste Please dispose of it at your local community waste collection recycling centre or ...

Страница 3: ...ater consumption 13 Detergent 13 Eco feedback 14 How to wash correctly 15 Spinning 21 Final spin speed 21 Delay start 22 Programme chart 23 Extra options 27 Programme sequence 28 Garment care label symbols 30 Changing the programme sequence 31 Cancelling a programme 31 Interrupting a programme 31 Changing a programme 31 Adding or removing laundry after a programme has started 32 Safety lock 32 Con...

Страница 4: ...play and the programme stops 42 The following fault messages appear in the display at the end of the programme 43 General problems 44 An unsatisfactory wash result 45 The drum door does not open when you press the Door button 46 Opening the drum door in the event of a blocked drain outlet and or power failure 47 Blocked drain outlet 47 After sales service 49 Future updates PC 49 Guarantee 49 Optio...

Страница 5: ... 62 Consumption data 63 Notes for test institutes 63 Programmable functions 64 To access programmable functions 64 To select a programmable function 64 To alter a programmable function 64 To come out of programmable functions 64 Language 64 Total usage 65 Water plus 65 Extra quiet 65 Gentle action 66 Suds cooling 66 Code 66 Temperature unit 67 Buzzer 67 Keypad tone 67 Brightness 67 Contrast 67 Sta...

Страница 6: ...ed by the manufacturer as being washable on the care label Any other usage is not supported by the manufacturer and could be dangerous Miele cannot be held liable for damage resulting from incorrect or improper use or operation of the washing machine This washing machine is not intended for use by people with reduced physical sensory or mental capabilities or lack of experience and knowledge unles...

Страница 7: ...en dangers for the user for which Miele cannot accept liability Repairs should only be undertaken by a Miele approved service technician Ensure current is not supplied to the machine until after maintenance or repair work has been carried out If the connection cable is faulty it must only be replaced by a Miele approved service technician to protect the user from danger In the event of a fault or ...

Страница 8: ...which is still in place may result in damage to both the machine and adjacent furniture or appliances Turn off the stopcock if the machine is to be left for any length of time e g holiday especially if there is no floor drain gully in the immediate vicinity Flooding danger If hooking the drain hose into a wash basin check that the water can drain off quickly enough to prevent the sink from overflo...

Страница 9: ... surfaces Only use dyes specified by the manufacturer as being suitable for use in a domestic washing machine Always observe the manufacturer s instructions carefully Colour run and dye removers contain sulphur compounds which can cause damage such as corrosion Do not use these products in this machine If detergent comes into contact with the eyes rinse them thoroughly with lukewarm water immediat...

Страница 10: ...ace This is used by service technicians to run diagnostic checks on your machine and can also be used to update programming data in the future hStart Stop button For starting the programme selected and cancelling a programme once it has started iProgramme selector For selecting a programme The indicator light next to the selected programme will come on The programme selector can be turned clockwis...

Страница 11: ...ogramme duration will appear after the delay start time has elapsed During the first 8 minutes the washing machine measures how much water is being absorbed by the laundry and uses this to calculate the load The programme duration may be longer or shorter depending on this absorbency rate Delay start The delay start time selected will appear in the display After the machine has started the delay s...

Страница 12: ...me the welcome screen will appear The welcome screen will appear in the display every time the machine is switched on until a programme lasting longer than 1 hour has been completed Setting the language You will be asked to select the language you require for the display It is possible to change the language at any time via the programmable functions deutsch If the language shown is not the one yo...

Страница 13: ...display to remind you to carry out a hot wash Detergent Do not exceed the amounts of detergent recommended by the manufacturer on the packaging Adjust the dosage to the degree of soiling of the laundry Reduce the amount of detergent with smaller loads approx 1 3 less than the amount recommended can be used when washing a half load Choosing the correct extra option Short Pre wash and Pre wash soak ...

Страница 14: ...y eeefff Water eeffff If there are more tall bars e than short bars f in this display more energy or water will be used The estimate is influenced by the programme selected the temperature and any extra options selected 2 Actual usage The actual amount of energy and water used can be shown in the display before opening the door at the end of a programme Press and hold the Eco feedback button 0 3 k...

Страница 15: ... the cleaning agent is rinsed off before washing the garment in the machine Do not use solvent based cleaning agents in or on this machine Sort the laundry by colour and by care label Most garments have a textile care label in the collar or side seam Dark textiles often contain excess dye and should be washed separately several times before being included in a mixed load Always wash whites and col...

Страница 16: ... energy and water is achieved when a full load is washed However do not overload as this causes creases and reduces cleaning efficiency Make sure that no items are caught between the drum door and seal Shut the door with a gentle swing DSelect a programme A Selecting programmes using the programme selector Turn the programme selector clockwise or anti clockwise to the required programme The progra...

Страница 17: ... on The following will appear in the display Scroll through the list using the Delay start V and Spin speed W buttons When the programme you want shows in the display confirm your selection by pressing the Temperature OK button ESelect a temperature spin speed The suggested temperature and or spin speed can be changed 2 59 60 1600 Press the Temperature button to alter the temperature and press the...

Страница 18: ...or light to normal soiling with no visible staining The duration of the main wash is reduced Pre wash The Pre wash button is used for activating the pre wash as well as for selecting a soak duration of one or two hours Press the button Once Pre wash Twice Pre wash 1 hour soak 3 times Pre wash 2 hour soak 4 times option not selected Water plus The water level in the main wash and the rinses will be...

Страница 19: ...escale deposits on the heater elements too much detergent results in Excessive foam which causes a low level of agitation and poor wash rinse and spin results Higher water consumption an additional rinse cycle will automatically switch in A burden to the environment Pull out the detergent drawer and add detergent to the compartments as follows i Detergent for the pre wash divide the total recommen...

Страница 20: ...ed In the anti crease phase after the programme has finished the following will appear alternately in the display 0 00 Anti crease and 0 00 Finish Press the Door button to open the drum door The washing machine will switch off automatically 15 minutes after the end of the anti crease phase You will need to press the K button to switch it back on again Remove the laundry Check that all items have b...

Страница 21: ...washing machine will display the maximum spin speed possible You can select a spin speed lower than this Start the final spin by pressing the Start Stop button To end the programme Press the Door button The water will drain away Press the Door button again to open the door To omit rinse and interim spin and the final spin No Select the No setting using the Spin speed button The laundry is not spun...

Страница 22: ...ount up to 24 hours Activating delay start Press the Start Stop button to activate delay start The following will appear in the display 4 30 until start After the delay start time has elapsed the washing programme will start and the estimated programme duration and the programme sequence will show in the display Altering delay start You can change the delay start time at any time by pressing the D...

Страница 23: ...g load and Short extra option Minimum iron 43218E76 cold to 60 C Max load 3 5 kg Use for Synthetic mixed fibre and easy care cotton If fabrics have a high proportion of man made fibres it is advisable to programme the machine for Gentle action Note Reduce the spin speed for fabrics which crease easily Delicates 4321ac cold to 60 C Max load 2 5 kg Use for Delicate garments made of synthetic fibre m...

Страница 24: ...r Jackets sleeping bags pillows and other down filled garments Note Please observe the instructions on the wash care label Proofing 40 C Max load 2 5 kg Use for Treating microfibre fabrics skiwear and table linen made from mainly synthetic fibres to provide a water and stain resistant finish Notes The items should be freshly laundered and spun or dried before proofing For best results the items sh...

Страница 25: ...ith frequent washing at low temperatures there is the danger of a build up of bacteria in the washing machine Cleaning the washing machine will significantly reduce bacteria fungus and biofilm and help prevent the build up of unpleasant odours Notes Optimum results can be achieved by using Miele machine cleaner Alternatively a universal powder detergent can be used Dispense the machine cleaner or ...

Страница 26: ...tioner You can achieve a particularly good rinse result with two rinses by activating the Water plus extra option For this the Extra rinse option of the Water plus programmable function must be activated see Programmable functions at the end of this booklet Hygiene 30 C to 95 C Max load 7 0 kg Use for Cotton and linen fabric which have been in direct contact with the skin e g underwear nappies tow...

Страница 27: ...care Proofing Express 20 1 Down duvets Pillows Down filled items Curtains 2 Bathrobes Maintenance prog Automatic plus Shirts Dark garments Denim Hygiene Intensive plus 2 Spin Separate rinse Starch 1 This extra option is activated automatically as part of the programme 2 This extra option is activated automatically as part of the programme and cannot be deselected Extra options 27 ...

Страница 28: ...ens e f e 2 L L Proofing d L Express 20 d b d 1 33 L L Automatic plus abc e 2 33 L L Dark garments Denim b d 3 L Shirts e c e 2 L Intensive plus a 2 41 2 L L Spin L Separate rinse Starch e 1 L Please see next page for description of the symbols Down duvets5 d e 3 L Pillows d e 3 L Down filled items5 d e 3 L Curtains6 d d 3 L Bathrobes d a 2 32 L L Maintenance prog a e 2 Hygiene b 3 42 L L ...

Страница 29: ...ption of the Woollens programme the drum continues to turn at intervals for up to 30 minutes to help prevent creasing The door can be opened and laundry removed at any time during the anti crease phase 1 A second rinse is carried out when a temperature between 60 C and 95 C has been selected A third rinse is carried out when a temperature below 60 C is selected 2 A third or fourth rinse is carried...

Страница 30: ... drying temperature q Normal temperature r Low temperature s Do not tumble dry Ironing The number of dots indicates the ironing temperature I Hot iron max sole plate temp approx 200 C H Medium hot iron max sole plate temp approx 150 C G Cool iron max sole plate temp approx 110 C Do not steam iron garments carrying this symbol J Do not iron Professional cleaning f Dry clean only The letters indicat...

Страница 31: ...tch the machine off with the K button To continue with the same programme Switch the machine back on with the K button Changing a programme After the start of a programme it is no longer possible to select a different programme Temperature It is possible to select a different temperature up to 5 minutes after the programme has started Press the Temperature button Spin speed It is possible to chang...

Страница 32: ...tage If you press the Door button when the above conditions are present the following will appear in the display Door locked Safety lock The safety lock prevents the machine from being opened and programmes from being cancelled during a wash programme To activate the safety lock Press and hold in the Start Stop button after the programme has started Stop or in 3 secs 0 Keep the Start Stop button p...

Страница 33: ...tablets for smaller loads Some tablets do not dissolve as rapidly as others and may not be suitable for programmes with short durations Do not use biological detergents on silk as the enzymes may damage the silk Instructions for use and recommended dosage amounts are given on the detergent packaging See Optional accessories at the end of this booklet for details of Miele branded care products incl...

Страница 34: ...ner Minimum iron X X X Cottons X X X Delicates X X X X Woollens X X Proofing X Express 201 X X X Automatic plus X X X Dark garments Denim1 X X X X Shirts X X X Intensive plus X X X Separate rinse Starch X X Down duvets1 X X X Pillows1 X X X X Down filled items1 X X X Curtains2 X X X Bathrobes X X X Maintenance prog X X Hygiene2 X X ...

Страница 35: ...his container for the main wash and to compartment i for the pre wash 2 Use powder detergent Specialist detergent Detergent designed specifically for the wash programme or type of fabric Only use proofing agents containing fluorochemical compounds which are stated by the manufacturer as being suitable for use on membrane textiles Do not use proofing agents which contain paraffin Add proofing agent...

Страница 36: ...er can be used to cut down on the use of detergents in hard water areas Dispense according to the amount specified on the packaging First add detergent and then the water softener Miele branded water softening tablets are available from the Miele Spare Parts Department or via the internet on www miele shop com Use a quantity of detergent as for soft water Washing with several components If you was...

Страница 37: ... and fabric conditioner channel regularly See Cleaning the detergent dispenser drawer Do not use powder starch formulations or viscous liquid starch in the compartment as it will clog up Adding fabric conditioner or starch separately Dispense in accordance with manufacturer s instructions on the packaging Dispense liquids into the compartment and powder or viscous formulations into the i compartme...

Страница 38: ...and fascia panel Clean the casing with a mild non abrasive cleaning agent or soap and water using a well wrung out cloth Wipe dry with a soft cloth The drum can be cleaned with a proprietary stainless steel cleaning agent following the manufacturer s instructions on the packaging Do not use solvents abrasive cleaners glass cleaners or multi purpose cleaning agents These could damage plastic surfac...

Страница 39: ... the siphon If starching frequently thoroughly clean the siphon and siphon tube regularly A build up of liquid starch will cause them to get clogged Cleaning the detergent dispenser drawer housing Use a bottle brush to remove detergent residues and limescale from the jets inside the detergent dispenser drawer housing Cleaning and care 39 ...

Страница 40: ...urn off the stopcock Unscrew the threaded union connecting the free end of the inlet hose to the stopcock Remove the rubber seal 1 from the recess Using pointed pliers take hold of the plastic filter bar 2 and remove Clean the plastic filter Put the filter and seal back in the reverse order and reconnect the hose Turn on the stopcock and check the connection is watertight If water drips out tighte...

Страница 41: ...unauthorised work The programme does not start Problem Possible cause Remedy The display remains dark and the Start Stop button indicator light does not come on There is no power to the machine Check whether the mains plug is plugged in and switched on the fuse or circuit breaker has tripped You are asked to enter a code Access via a code has been activated Enter the code and confirm the entry Dea...

Страница 42: ...ter inlet fault The water inlet is blocked or restricted Check whether the stopcock is opened properly the inlet hose is kinked the water pressure is too low Waterproof fault The water protection system has reacted Close the stopcock Call the Service Department Technical fault There is a fault Start the programme again If the fault message appears again contact the Service Department ATo switch of...

Страница 43: ...tment Chk detergent Excessive foam has built up during washing Use less detergent next time and follow the manufacturer s instructions on dosage given on the packaging Hygiene info A programme using a temperature above 60 C has not been run for a long time In order to prevent bacteria and unpleasant smells building up in the machine run the Maintenance programme using Miele machine cleaner or a un...

Страница 44: ...tergent drawer The water pressure is too low Clean the water inlet filter Select Water plus Powder detergent used with water softeners can be sticky Add washing powder and then add the water softener Fabric conditioner is not completely dispensed or too much water remains in the compartment The siphon tube is not correctly positioned or is clogged up Clean the siphon see Cleaning and care Cleaning...

Страница 45: ...ent amounts of detergent were used to break down the particles of grease in heavily soiled laundry Use more detergent Before the next wash run the Maintenance programme using Miele machine cleaner or with a universal powder detergent White residues which look like powder detergent are seen on dark textiles after washing The detergent contained compounds zeolites to aid water softening which are no...

Страница 46: ...equence Safety lock Access via a code has been activated Deactivate the code as described in Programmable functions Code Power cut Open the drum door as described in the next section The door was not correctly engaged Press hard against the lock side of the drum door and then press the Door button There is still water in the drum and the machine is unable to drain Clean the drain filter and drain ...

Страница 47: ...tained in the machine Caution if laundry has been washed at a high temperature water draining out of the machine will still be hot Danger of scalding Procedure for draining the machine Place a suitable container under the access flap When draining water from the machine do not unscrew the drain filter completely or take it right out Slowly and carefully unscrew the drain filter to let the water ou...

Страница 48: ...ilter is securely tightened Otherwise there is a risk of water leakage during use To avoid loss of detergent pour approx 2 litres of water into the detergent dispenser drawer after cleaning the drain filter Excess water will be pumped out automatically before the next wash programme Opening the drum door Always make sure that the drum is stationary before reaching into the machine to remove laundr...

Страница 49: ... service technicians during servicing work for testing purposes and for updating the machine s programme data Guarantee For information on the appliance guarantee specific to your country please contact Miele See back cover for contact details In the U K your appliance is guaranteed for 2 years from the date of purchase However you must activate your cover by calling 0845 365 6640 or registering o...

Страница 50: ...able c f Flexible drain hose with detachable swivel elbow gControl panel hDetergent dispenser drawer iDrum door jAccess to drain filter drain pump and emergency release kHandle recesses for moving the machine lFour height adjustable feet Installation and connection 50 ...

Страница 51: ... bElectricity supply cable cInlet hose with Waterproof system dDrain hose eTransport clip for inlet and drain hoses fSafety cap for transit bars gTransport clip for inlet and drain hoses and for storing transit bars when not in use Installation and connection 51 ...

Страница 52: ...as this is usually the most stable part of the floor If the machine is installed on a raised plinth it has to be secured against slippage during spin using retaining clips available from the Miele Spare Parts Dept Otherwise there is the danger of the machine moving and falling off the plinth Transporting the washing machine to its installation site To manoeuvre the machine out of its packing case ...

Страница 53: ... Using the spanner supplied turn the left hand transit bar 90 then withdraw the transit bar Turn the right hand transit bar 90 then withdraw the transit bar Installation and connection 53 ...

Страница 54: ...ck of the washing machine Make sure that the top catch is located above the holder The machine must not be moved without the transit bars in place Store them as shown or keep them in a safe place for future use They must be re fitted if the machine is to be moved again e g when moving house Re fitting the transit bars Re fitting is carried out by reversing the procedure Installation and connection...

Страница 55: ...the machine is delivered Using the spanner supplied turn counternut 2 in a clockwise direction Then turn counternut 2 together with foot 1 to unscrew Use a spirit level to check the machine is standing level Hold foot 1 securely with a pipe wrench Turn counternut 2 again using the spanner supplied until it sits firmly up against the housing All four counternuts must be firmly up against the housin...

Страница 56: ...supplied with the conversion kit For installation under a work surface 900 910 mm from the floor a raising kit is required Connections for electricity water and drainage should be installed in such a way that they remain accessible when the machine is in place Fitting instructions are supplied with the conversion kit All parts marked are available from your Dealer the Miele Spare Parts Department ...

Страница 57: ...his protective sleeve A float switches off the safety valve preventing any more water from flowing into the machine and water in the suds container is pumped away 2 Electronic unit and washing machine housing Sump Any leaking water is collected in a sump in the base of the machine A float switches off the safety valves preventing any more water from flowing into the machine and water in the suds c...

Страница 58: ...n authorities do not require it to have a non return valve as the washing machine has been designed to comply with DIN regulations The machine is designed to operate with a flow pressure of between 100 and 1 000 kPa 1 10 bar If it is higher than 1 000 kPa it is essential to fit a pressure reducing valve Connection to the mains water supply should incorporate a mains stopcock with 3 4 thread The st...

Страница 59: ...nlet valve the dirt filter in the water inlet valve connection must not be removed Extension hose A 1 5 metre long metal extension hose is available from your Miele dealer or the Miele Spare Parts Department as an optional extra This hose is tested to withstand pressures of up to 14 000 kPa and can be used as a flexible extension to the water supply N B Using this hose renders the Waterproof syste...

Страница 60: ... the Miele Spare Parts Department or your Miele Dealer Drain hose connection 1 Direct into a sink or basin Please note the following Hook the hose over the edge and secure Make sure that the water can drain away freely without hindrance Otherwise there is a risk of water overflowing or of some of the drained water being sucked back into the machine 2 Connected securely to a plastic drain pipe with...

Страница 61: ...e machine with a suitable residual current device RCD Contact a qualified electrician for advice Do not connect via an extension lead Extension leads do not guarantee the required safety of the appliance e g danger of overheating Non rewireable plugs BS 1363 The fuse cover must be refitted when changing the fuse and if the fuse cover is lost the plug must not be used until a suitable replacement i...

Страница 62: ...Voltage see data plate Connected load see data plate Fuse rating see data plate Consumption data see Consumption data Minimum water flow pressure 100 kPa 1 bar Maximum water flow pressure 1000 kPa 10 bar Inlet hose length 1 60 m Drain hose length 1 50 m Mains connection cable length 1 60 m Max delivery head 1 00 m Maximum drainage length 5 00 m Test certificates awarded see data plate Technical da...

Страница 63: ...min 40 C1 7 0 kg 0 70 68 2 h 34 min 40 C2 3 5 kg 0 58 45 1 h 10 min Minimum iron 40 C1 3 5 kg 0 50 50 1 h 41 min Delicates 30 C 2 0 kg 0 38 69 49 min 59 min Woollens 30 C 2 0 kg 0 23 39 39 min Proofing 40 C 2 5 kg 0 35 12 40 min Express 20 40 C 3 5 kg 0 32 30 20 min Automatic plus 40 C 5 0 kg 0 52 62 1 h 29 min Dark garments Denim 40 C 3 0 kg 0 60 52 1 h 01 min 1 h 11 min Shirts 60 C 2 0 kg 0 95 5...

Страница 64: ...he Spin speed W button to scroll through the list of options to the right Press the Temperature OK button to confirm your selection To alter a programmable function You can see the different options available for a programmable function by pressing the Spin speed W button The option which is currently set will have a tick L beside it When the option you want appears in the display press the Temper...

Страница 65: ...is option selected The water level is increased in the wash and rinse stages Extra rinse An extra rinse is introduced Water Extra rinse The water intake is increased in the wash and rinse stages and an extra rinse is carried out Extra quiet If using your washing machine during quiet periods you can reduce the noise levels even more If Extra quiet is activated the machine will activate Rinse hold a...

Страница 66: ...er the edge of a sink or basin where the drainage pipes do not comply with DIN 1986 The machine is delivered with this option deactivated Code The code prevents the washing machine being used without your knowledge To activate the code Select activate and confirm this by pressing Temperature OK button You will be prompted to enter a code The code is 125 and cannot be altered Press the Spin speed W...

Страница 67: ...sounds at maximum volume Loud at the end of a programme or when Rinse hold is reached Keypad tone An audible tone sounds each time a button is pressed The machine is delivered with the keypad tone deactivated Brightness There are ten different display brightness settings The bar chart shows you the setting The machine is delivered with the display brightness on setting 5 The brightness will change...

Страница 68: ...ivered with this option selected The standby function is switched off The display will remain visible during a programme Memory The washing machine will store the most recently selected settings programme temperature spin speed and any extra options in memory once the programme has started These settings will appear in the display the next time the machine is switched on The machine is delivered w...

Страница 69: ... Miele Customer Contact Centre see back cover for contact details CareCollection Miele specialist detergents Outdoor wear This specialist detergent will clean your water repellent outerwear with care Sportswear The Miele Sportswear detergent is designed to clean sportswear and remove odours whilst taking care of the special microfibres used in these garments Down Items This special purpose deterge...

Страница 70: ...s effective stain removal even at low temperatures while helping to prevent colours fading Liquid detergent For Delicates This liquid detergent is ideal for the gentle treatment of delicate fabrics such as wool and silk Its special formulation cleans effectively at temperatures as low as 20 C while protecting the colour of your delicate garments Fabric conditioner The Miele fabric conditioner will...

Страница 71: ...71 ...

Страница 72: ...Alteration rights reserved 3111 W 5800 HomeCare XL M Nr 09 153 110 00 ...

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