background image

With the help of the following notes minor faults in the performance of the
appliance, some of which may result from incorrect operation, can be put right
without contacting the Service Department.

,

Repair work to electrical appliances should only be carried out by a

suitably qualified person in accordance with local and national safety
regulations. Unauthorised repairs could be dangerous.

The chart is divided into the following sections to help you:

– The programme does not start.

– The wash programme stops and a fault indicator light comes on.

– A fault indicator light comes on but the wash programme continues as normal.

– General problems or an unsatisfactory wash result.

– The drum door cannot be opened by pressing the Door button.

The programme does not start.

Fault indicator

Possible cause

Remedy

The Anti-crease/Finish
indicator light is not on,
or the START indicator
light is not flashing.

There is no power.

Check that

the mains plug is
plugged in.

the fuse or circuit
breaker has not
tripped.

The programme does
not start when
Drain/Final spin 
has
been selected.

The washing machine has
not been prepared for
using for the first time.

Prepare the machine as
described in "Before
using for the first time".

Problem solving guide

33

Содержание W 404 WPS

Страница 1: ...ructions for Washing machine W 404 WPS To avoid the risk of accidents or damage to the machine it is essential to read these operating instructions before it is installed or used for the first time Z M Nr 05 819 571 ...

Страница 2: ...en Danger of suffocation Rather than just throwing these materials away please ensure they are offered for recycling Disposal of your old appliance Old appliances contain materials which can be recycled Please contact your dealer your local waste collection centre or scrap merchant about potential recycling schemes Ensure that the appliance presents no danger to children while being stored for dis...

Страница 3: ...Before using for the first time 13 Washing environmentally and economically 14 Energy and water consumption 14 Detergent 14 Additional options Soak Pre wash Intensive 14 When drying with a tumble dryer 14 How to wash correctly 15 Brief instructions 15 Programme chart 16 Before washing 19 Selecting a programme 20 Additional options 21 At the end of a programme 23 Adding or removing laundry after a ...

Страница 4: ...leaning the detergent dispenser drawer 31 Cleaning the filter in the water inlet 32 Problem solving guide 33 The programme does not start 33 The wash programme stops and a fault indicator light comes on 34 A fault indicator light comes on but the wash programme continues as normal 35 General problems or an unsatisfactory wash result 36 The drum door cannot be opened by pressing the Door button 38 ...

Страница 5: ...usting the feet 47 Building under a continuous worktop in a kitchen run 48 Washer and Dryer stack 48 The Miele Waterproof system 49 Connection to the water supply 50 Connection to the drainage system 52 Electrical connection U K 53 Consumption data 55 Note for test institutes 55 Technical data 56 Programmable functions 58 Water plus system 58 Gentle action 60 Top up rinse for COTTONS 61 Memory fun...

Страница 6: ...s electricity supply If in any doubt consult a qualified electrician The electrical safety of this appliance can only be guaranteed when continuity is complete between the machine and an effective earthing system which complies with local and national regulations It is most important that this basic safety requirement is present and regularly tested and where there is any doubt the household wirin...

Страница 7: ...he installation being carried out by a suitably qualified engineer Do not install your washing machine in rooms where temperatures below freezing may occur Frozen hoses may burst under pressure The reliability of the electronic control unit may be impaired at temperatures below freezing point Before using the machine for the first time check that the transit fitting at the rear of the machine has ...

Страница 8: ...turer s instructions carefully Colour run and dye removers contain sulphur compounds which can cause damage such as corrosion Do not use these products in this machine For machines with a porthole door remember that the porthole glass will be hot when washing at very high temperatures Do not let children touch it Always make sure the drum is stationary before reaching in to remove washing Reaching...

Страница 9: ...programme for very lightly soiled fabrics Programme for mixed fabrics Mixed wash Suitable for small loads of garments made from man made fibres and cotton garments which can be washed together Sort according to colour Rinse programme Separate rinse Articles are only rinsed and spun in the machine Delicates and Silks programmes In these programmes the laundry is washed and spun very gently to reduc...

Страница 10: ...te your machine in future years When for example new programmes are developed or new fabrics are introduced a service engineer will be able to modify existing programme cycles accordingly Miele will provide information when such possibilities become available Description of the appliance 10 ...

Страница 11: ...not selected cIndicator lights for spin speed Rinse hold or Without spin dSpin button for selecting the final spin speed Rinse hold or Without spin eProgramme selector for selecting the wash programme and temperature for that programme The programme selector can be turned clockwise or anti clockwise fProgramme sequence indicator lights show which section of the wash programme has been reached gChe...

Страница 12: ...ixed wash 600 DELICATES 400 Silks Select the spin speed Press the Spin button to select a different spin speed However you cannot select a spin speed higher than the maximum allowed for the basic wash programme chosen The indicator lights show the speed selected You can also omit the final spin Press the Spin button to reach Rinse hold The laundry is not spun and remains suspended in the final rin...

Страница 13: ...gramme without laundry and without detergent Using detergent could result in an excessive build up of foam This also activates the ball valve The ball valve prevents detergent escaping from the suds container into the sump during a wash programme thus making maximum use of the detergent Turn on the stopcock Press the I ON 0 OFF button in Turn the programme selector to COTTONS 40 C Press the Spin b...

Страница 14: ... soiling For stubborn or old stains use the Soak option Detergent Do not exceed the amounts of detergent which may be recommended by the manufacturer on the packaging Reduce the amount of detergent with smaller loads approx 1 3 less than the amount recommended can be used when washing a half load Additional options Soak Pre wash Intensive Select a wash programme without any additional options for ...

Страница 15: ... machine COpen the drum door DLoad the drum EClose the drum door FSelect a programme GSelect a spin speed HSelect any additional option required IAdd detergent JPress the START button At the end of a programme KOpen the drum door LRemove the laundry MSwitch off the washing machine NTurn the programme selector to the Finish position OClose the drum door See the Programme chart in the next section f...

Страница 16: ...r coloured fabrics liquid detergent tablet detergent and liquid tab detergent See also Detergent section Max load 5 kg Note for test institutes For testing in accordance with EN 60456 you must use the Intensive option MINIMUM IRON 4321876 Fabric White nylon 60 C white polyester fabrics 50 C coloured nylon polyester cotton and viscose fabrics with special finishes acrylic cotton fabrics coloured po...

Страница 17: ...also Detergent section Max load 1 kg Silks c Fabric Hand washable fabrics with no wool content e g satin lace and silk Additional options Water plus Notes Laundry remains relatively crease free for easier ironing Place socks tights bras etc in a washing bag Detergent Detergent for delicates mainly liquids See also Detergent section Max load 1 kg WOOLLENS ac COLD Fabric Machine washable or hand was...

Страница 18: ...her Sort according to colour Additional option Soak Pre wash Intensive Water plus Notes For heavy soiling where staining is visible use the Intensive additional option If fabrics have a high proportion of man made fibres it is advisable to programme the machine for Gentle Action See Programmable functions Detergent Powder detergent detergent for coloured fabrics liquid detergent Max load 3 kg Star...

Страница 19: ...d be washed separately several times before being washed together with other garments Always wash whites and coloureds separately Delicate textiles should be washed separately in a delicates programme use a washing bag where appropriate Curtains Remove lead weights and strips or place in a laundry bag Underwiring and collar stiffeners Any loose wiring in bras shirt collar stiffeners etc should be ...

Страница 20: ...ing spinning To save energy and water try to load the maximum amount for the programme selected However be careful not to overload the machine Overloading reduces the wash result and causes more creasing EClose the drum door with a gentle swing Make sure that no garments are caught between the drum door and seal FSelect a programme Turn the programme selector to the required programme GSelect a sp...

Страница 21: ... the main wash is increased Pre wash For heavily soiled laundry and items with dried on stains Soak For heavily soiled and stained items with protein stains e g blood fats and oils cocoa A length of time of between 30 minutes and 2 hours can be programmed in 30 minute increments for the soak process The machine is set ex works with a soak period of 2 hours To programme in a different soak period s...

Страница 22: ...t a pre wash For programmes with a pre wash you will need to purchase a special container from the Miele Spare Parts department which sits in the main wash compartment j of the detergent dispenser drawer Add liquid detergent to this container for the main wash and to compartment i for the pre wash Pull out the detergent drawer and place detergent in the compartments as follows i Detergent for Pre ...

Страница 23: ...ult in injury Check the folds in the door seal for any small articles e g buttons which may be lodged there Check that all items have been removed from the drum Items left in the drum could discolour other items in the next wash or become discoloured themselves MSwitch off the washing machine Press and release the I ON 0 OFF button and turn the programme selector to Finish The Anti crease Finish l...

Страница 24: ...TONS MINIMUM IRON Quick wash Mixed wash Starch Press the Door button in and hold it until the door springs open Add or remove items Close the door The programme will continue automatically The door cannot be opened when the suds temperature is above 55 C the water is above a certain level the programme has reached the Final spin stage How to wash correctly 24 ...

Страница 25: ... the programme selector is moved the indicator light Anti crease Finish will start flashing However the programme sequence remains unaffected The indicator light will go out again when the programme selector is moved back to the programme previously chosen Skipping a programme stage Turn the programme selector to Finish As soon as the programme sequence indicator light for the programme stage you ...

Страница 26: ...equence indicator lights show the stage the programme has reached COTTONS Main wash Water level low Wash rhythm normal Rinses Water level medium No of rinses 2 or 31 Spinning Rinse and interim spin2 yes Final spin yes MINIMUM IRON Main wash Water level low Wash rhythm normal Rinses Water level high No of rinses 2 or 31 Spinning Rinse and interim spin2 yes Final spin yes DELICATES Main wash Water l...

Страница 27: ...rmal Final spin yes Separate rinse Water level high No of rinses 2 Final spin yes Special features in the programme sequences Anti crease At the end of every programme with the exception of the WOOLLENS programme the anti crease action switches on for a maximum of 30 minutes The door can be opened and laundry removed at any time during the anti crease phase 1 A third rinse takes place automaticall...

Страница 28: ... tions when starching separately j Detergent for the main wash including Soak Fabric conditioner or liquid starch The right amount to dispense will depend on the following The quantity of laundry The soiling level of the laundry Lightly soiled No visible dirt or stains Possibly slight body odour Normally soiled Visibly dirty and or just a few slight stains Heavily soiled Stains and soiling clearly...

Страница 29: ...al starch See Cleaning the detergent dispenser drawer Do not add starch formulations or viscous liquid starch to the compartment as it will clog it up See Adding starch separately Adding fabric conditioner separately Add fabric conditioner to compartment Turn the programme selector to Starch Select a spin speed Press the START button Adding starch separately Use the separate Starch programme when ...

Страница 30: ...he chemicals they contain The washing machine must not be hosed down E Cloth A microfibre E Cloth is available from the Miele UK Spare Parts Department Part number 98013530 which is suitable for cleaning surfaces such as stainless steel glass plastic and chrome without the use of chemicals It can be washed 300 times Extra cleaning Carry out a hot wash 70 C or above with powder detergent approx eve...

Страница 31: ...t out of the machine Clean the detergent drawer with warm water Clean the siphon 1 Remove the siphon from compartment Wash under running warm water Clean the siphon tube in the same way 2 Replace the siphon Over time detergent residue can build up in the water jets in the top of the detergent drawer housing Before replacing the detergent drawer use a bottle brush or similar to clean them out Clean...

Страница 32: ...urn off the stopcock Unscrew the threaded union connecting the free end of the inlet hose to the stopcock Remove the rubber seal 1 from the recess Using pointed pliers take hold of the plastic filter bar 2 and remove Clean the plastic filter Put the filter and seal back in the reverse order and reconnect the hose Turn on the stopcock and check the connection is watertight If water drips out tighte...

Страница 33: ...ault indicator light comes on A fault indicator light comes on but the wash programme continues as normal General problems or an unsatisfactory wash result The drum door cannot be opened by pressing the Door button The programme does not start Fault indicator Possible cause Remedy The Anti crease Finish indicator light is not on or the START indicator light is not flashing There is no power Check ...

Страница 34: ...he Check inlet light flashes The water inlet is blocked Open the stopcock The filter in the water inlet hose is dirty Clean the filter The Check inlet and Check drain lights flashes The Waterproof system has reacted Call the Service Department The Soak Pre wash or Rinses indicator light flashes in the programme sequence There is a fault Start the programme again If the fault indicators occur again...

Страница 35: ...nt check light comes on Excessive foam has built up during washing Use less detergent next time and follow the manufacturer s instructions on dosage given on the packaging The Main wash indicator light is flashing in the programme sequence display There is a fault Start the programme again If the fault indicator occurs again contact the Service Department The Anti crease Finish indicator light fla...

Страница 36: ... of a pump sequence as a normal part of the operation Large residues of detergent remain in the dispenser drawer The water supply pressure is too low Clean the filter in the water inlet system It may be useful to press the Water plus button Washing powder used with water softener tends to become sticky Pour washing powder into the dispenser before adding any water softener Fabric conditioner is no...

Страница 37: ... Insufficient amounts of detergent were used to break down the particles of grease in heavily soiled laundry Add more detergent Before washing the next load run a COTTONS 95 C programme with powder detergent but without a load See also Extra cleaning in Cleaning and Care There are white residues which look like powder detergent on dark coloured laundry The detergent contained compounds zeolites to...

Страница 38: ... Power cut Open the drum door as described in the section Opening the door in the event of a power failure The door was not correctly engaged Press hard against the lock side of the drum door and then press the Door button There is still water in the drum and the machine is unable to drain Clean the fluff drain filter and the drain pump For safety reasons the drum door cannot be opened when the su...

Страница 39: ...s of water will be retained in the machine Caution if laundry has been washed at a high temperature water draining out of the machine will still be hot Danger of scalding Procedure for draining the machine Place a suitable container under the access flap When draining water from the machine do not unscrew the fluff filter completely or take it right out Unscrew the fluff filter lid until water run...

Страница 40: ...bstruction should be removed Put the fluff filter back in place and secure Make sure the fluff filter is securely tightened Otherwise there is a risk of water leakage during use Opening the drum door Always make sure that the drum is stationary before reaching into the machine to remove laundry Reaching into a moving drum is extremely dangerous Pull the emergency release downwards see illustration...

Страница 41: ...k cover for the address When contacting the Service Department please quote the model and serial number of your appliance both of which are shown on the data plate visible at the top inside of the door above the porthole glass when the door is open Please note that telephone calls may be monitored and recorded to improve our service Problem solving guide 41 ...

Страница 42: ...c f Flexible drain hose with detachable swivel elbow gFacia panel with controls hDetergent dispenser drawer iDrum door jFlap for fluff filter drain pump and emergency release kHandle recesses for moving the machine lFour height adjustable feet Installation and connection 42 ...

Страница 43: ...when moving the machine bElectricity supply cable cInlet hose with Waterproof system dDrainage hose eTransit bar covers fRestraining clip for Inlet hose Drain hose Electricity supply cable Transit bars when removed Installation and connection 43 ...

Страница 44: ... the machine in a corner as this is usually the most stable part of the floor If the machine is installed on a raised plinth it has to be secured against slippage during spin using retaining clips available from the Miele Spare Parts Dept Installing the washing machine To manoeuvre the machine out of its packing case to its installation site hold it by the edge of the lid where it protrudes to the...

Страница 45: ... Using the spanner supplied turn the left hand transit bar 90 then withdraw the transit bar Turn the right hand transit bar 90 then withdraw the transit bar Installation and connection 45 ...

Страница 46: ... fitted over retainers a The washing machine must not be moved without the transit bars in place Store the transit bars as shown or keep them in a safe place for future use They must be re fitted if the machine is to be moved again e g when moving house Re fitting the transit bars Re fitting is carried out by reversing the procedure Installation and connection 46 ...

Страница 47: ...he machine is delivered Using the spanner supplied turn counter nut 2 in a clockwise direction Then turn counter nut 2 together with foot 1 to unscrew Use a spirit level to check the machine is standing level Hold foot 1 securely with a pipe wrench Turn counter nut 2 again using the spanner supplied until it sits firmly up against the housing All four counternuts must be firmly up against the hous...

Страница 48: ...upplied with the conversion kit All parts marked are available from the Miele Spare Parts or Sales Department The fitting of building under kits and stacking kits must only be undertaken by qualified and competent persons in accordance with the instructions supplied with the kit Washer and Dryer stack A Miele tumble dryer can be stacked with the washing machine A stacking kit is necessary and can ...

Страница 49: ...is protective sleeve A float switches off the safety valve preventing any more water from flowing into the machine and water in the suds container is pumped away 2 Electronic unit and washing machine housing Sump Any leaking water is collected in a sump in the base of the appliance A float switches off the safety valves preventing any more water from flowing into the machine and water in the suds ...

Страница 50: ...r proof system must only be connected to its own stopcock It must not be connected to mixer taps or similar and must not be fitted in areas where there is the risk of water or other liquids reaching it Do not get wet The protective sleeve of the hose must not be damaged or kinked Installation and connection 50 ...

Страница 51: ...f appropriate The washing machine is not suitable for connection to a hot water supply and connection to a household wa ter softener is not recommended Maintenance and care If you intend to unscrew the Miele Waterproof system hose from the stopcock it is essential to disconnect the machine from the electricity supply first Only use a Miele Waterproof system hose should you need a replacement In or...

Страница 52: ... of more than 1 m up to a maximum of 1 8 m a second duo drain pump is available with the corresponding kit from the Miele Spare Parts Department or your Miele Dealer Drain hose connection 1 Direct into a sink or basin Please note the following Hook the hose over the edge and secure Make sure that the water can drain away freely without hindrance Otherwise there is a risk of water overflowing or of...

Страница 53: ...e wires in the mains lead are coloured in accordance with the following code Green yellow earth Blue neutral Brown live Where it is necessary to change plugs if the colours of the wires in the mains lead of this appliance do not correspond with the coloured markings identifying the terminals of your plug proceed as follows The wire which is coloured green and yellow must be connected to the termin...

Страница 54: ... elsewhere in the house electric shock hazard The fuse cover must be refitted when changing the fuse and if the fuse cover is lost the plug must not be used until a suitable replacement is obtained The colour of the correct replacement cover is that of the coloured insert in the base of the plug or the colour that is embossed in words on the base of the plug as applicable to the design of plug fit...

Страница 55: ... 5 kg 0 45 49 1 h 01 min 1 h 16 min DELICATES 30 C 1 0 kg 0 35 65 49 min 59 min Silks 30 C 1 0 kg 0 24 39 37 min WOOLLENS 30 C 2 0 kg 0 23 35 40 min 1 EN 60456 test programme Note for test institutes For testing in accordance with EN 60456 you must use the Intensive option Consumption data can vary from the nominal values given depending on water pressure water hardness water inlet temperature roo...

Страница 56: ...ated load see data plate Fuse rating see data plate Consumption data see Consumption data Minimum water flow pressure 100 kPa 1 bar Maximum water flow pressure 1 000 kPa 10 bar Inlet hose length 1 60 m Drain hose length 1 50 m Connection cable length 1 60 m Drain pump head max 1 00 m Drain pump length max 5 00 m Test marks VDE radio and television suppressed Technical data 56 ...

Страница 57: ...Programmable functions for changing standard settings ...

Страница 58: ...UM IRON Quick wash Mixed wash Silks The programmed setting is then activated by pressing the Water plus additional option button The settings are as follows Setting 1 an increase in the rinse water level for the programmes listed Setting 2 an increase in the water level in the main wash and rinses for the programmes listed the washing machine is delivered with setting 2 programmed as standard Sett...

Страница 59: ...programme selector to the COTTONS 75 C position The Soak Pre wash sequence indicator light will briefly flash twice in 2 second intervals to show that factory Setting 2 is stored in memory FEach subsequent press on the START button selects a different setting see list on previous page The Soak Pre wash sequence indicator light will flash x 1 Setting 1 x 2 Setting 2 x 3 Setting 3 x 4 Setting 4 GSwi...

Страница 60: ...memory Before you begin first ensure that The washing machine is switched off The machine is properly closed The programme selector is at Finish APress the START button and keep it pressed in whilst carrying out steps B to C BSwitch the machine on with the I ON 0 OFF button CWait until the START indicator light comes on D and then release the START button ETurn the programme selector to the COTTON...

Страница 61: ... that The washing machine is switched off The machine is properly closed The programme selector is at Finish APress the START button and keep it pressed in whilst carrying out steps B to C BSwitch the machine on with the I ON 0 OFF button CWait until the START indicator light comes on D and then release the START button ETurn the programme selector to the COTTONS 40 C position If the Soak Pre wash...

Страница 62: ...off The machine is properly closed The programme selector is at Finish APress the START button and keep it pressed in whilst carrying out steps B to C BSwitch the machine on with the I ON 0 OFF button CWait until the START indicator light comes on D and then release the START button ETurn the programme selector to the COTTONS 30 C position If the Soak Pre wash sequence indicator light does not fla...

Страница 63: ...th the I ON 0 OFF button CWait until the START indicator light comes on D and then release the START button ETurn the programme selector to the MINIMUM IRON 60 C position The Soak Pre wash sequence indicator light will briefly flash once every 2 seconds to show that a soak time of 2 hours is stored in memory FEach subsequent press on the START button selects a different setting If the Soak Pre was...

Страница 64: ...M Nr 05 819 571 01 Alteration rights reserved 2103 This paper consists of cellulose which has been bleached without the use of chlorine ...

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