General problems
Problem
Possible cause
Remedy
The machine shakes
during the spin cycle.
The machine feet are
not level.
Level the machine (see
"Installation").
The laundry has not
been spun properly and
is still wet.
The machine detected
an imbalance during
the final spin and
reduced the spin
speed automatically.
Include both large and
small items in the load as
this will give better
distribution.
The pump makes
strange noises.
This is not a fault.
These noises occur at the beginning and at the end
of a pump sequence as a normal part of the
operation.
Noises can be heard
when steam is being
generated.
This is not a fault.
Noises result from steam being generated and
during the introduction of steam.
Vapours are emitted
from the detergent
dispenser drawer during
steam generation.
This is not a fault.
Depending on the size of the load and the ambient
temperature, vapours may escape from the
detergent dispenser drawer.
Problem solving guide
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