Problem solving guide
Repairs to electrical appliances
should only be carried out by suit-
ably qualified and competent ser-
vice technicians trained by Miele.
Improper repairs may pose a
serious risk to the user.
The following minor malfunctions how-
ever can usually be resolved without
calling the Service Department:
What to do if . . .
. . . a process cannot be started.
Check whether,
the appliance door is closed
properly.
a time has been entered.
the appliance is plugged in to the
mains supply.
the mains fuse has blown (call a
qualified electrician or the Service
department, see "After Sales Ser-
vice").
. . . food is not adequately defrosted,
heated or cooked at the end of the
selected process time.
check whether the correct power set-
ting was selected for the time set.
The lower the power setting the longer
the time required.
check whether the process has been
interrupted and not restarted.
. . . the turntable does not turn
smoothly.
Check whether the path described
by the ring on the base of the oven
interior under the turntable is clean,
and if not remove any soiling.
. . . strange noises are heard when
the microwave oven is being used.
Check whether,
the food is covered with aluminium
foil.
If it is remove it.
Sparks are being created by the use
of crockery with a metallic finish. See
notes on types of containers.
. . . food cools down too quickly.
In the microwave oven, food begins to
cook from the outside first, the inside of
the food relying on the slower conduc-
tion of heat.
If food is cooked at a high power level
it is possible that the heat may not have
reached the centre of the food. During
standing time heat is transferred to the
centre of the food. Food may be warm
in the middle but cool on the edge.
When reheating food with different den-
sities, such as plated meals it is sen-
sible to start with a low power level and
lengthen the time required.
Problem solving guide
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