Problem solving guide
50
Many malfunctions and faults that can occur in daily operation can be easily
remedied. Time and money will be saved because a service call will not be
needed.
The following guide may help you to find the reason for a malfunction or a fault,
and to correct it.
Problem
Cause and remedy
The hob or cooking
zones will not switch
on.
There is no power to the hob.
Check whether the mains fuse has tripped.
Contact an electrician or Miele Service (for the
minimum fuse rating, see data plate).
There may be a technical fault.
Disconnect the appliance from the mains
electricity supply for approx. 1 minute by
– tripping the relevant mains fuse or screwing the
fuse out completely, or
– switching off at the residual current device.
If, after resetting the trip switch in the mains fuse
box or the residual current current device, the
appliance will still not turn on, contact a qualified
electrician or Miele Service.
A smell and vapours are
given off when the new
appliance is being used.
The metal components have a protective coating.
When the appliance is used for the first time, this
causes a smell and possibly also vapour. The material
from which the induction coils are made also gives off
a smell in the first few hours of operation. With each
subsequent use, the odour is reduced until it
disappears completely. The smell and any vapours
given off do not indicate a faulty connection or
appliance and they are not hazardous to health.
In the cooking zone
display, the
symbol
will flash alternately
with the selected power
level or
.
An unsuitable pan has been placed on the hob.
Use suitable pans (see “Pans” in the “Induction”
chapter).
After the hob has been
switched on
appears
in the timer display for a
few seconds.
The system lock or safety lock is activated.
Deactivate the system lock or safety lock (see
“System lock / Safety lock”).
