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Problem solving guide
46
With the aid of the following guide, minor problems can be easily corrected
without contacting Miele. If, after reading this guide, you can't remedy the problem
yourself, please call Miele (see back cover for details).
Please note, however, that a call-out charge will be applied to unnecessary service
visits where the problem could have been rectified as described in these operating
instructions.
Danger of injury! Installation, maintenance and repairs may only be carried
out by a suitably qualified and competent person. Repairs and other work by
unqualified persons could be dangerous. Miele cannot be held liable for
unauthorised work. Do not attempt to open the casing of the cooktop yourself.
Problem
Possible cause and remedy
The cooktop or cooking
zones cannot be
switched on.
There is no power to the cooktop.
Check if the circuit breaker has tripped. Contact
an electrician or Miele (for the minimum fuse
rating, see data plate).
There may be a technical fault.
Disconnect the appliance from the electricity
supply for approx. 1 minute. To do this:
– switch off at the wall socket, or switch off at the
isolator, or
– disconnect the mains circuit breaker.
Reset the trip switch in the mains fuse box, and
switch the appliance back on. If it still will not
switch on, contact a qualified electrician or Miele.
A smell and vapours are
given off when the new
appliance is being used.
The metal components have a protective coating
which when heated for the first time will give off a
slight smell and possibly some vapours. The smell
and any vapours given off do not indicate a faulty
connection or appliance and they are not harmful to
health.
After switching on the
cooktop,
appears in
the front left cooking
zone display and
appears in the front
right cooking zone
display for a few
seconds.
The system lock or safety lock is activated.
Deactivate the system lock or safety lock (see
"System lock / Safety lock").