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Problem solving guide

Many malfunctions and faults that can occur in daily operation can be easily
remedied. Time and money will be saved because a service call will not be
needed.

The following guide may help you to find the reason for a malfunction or a fault,
and to correct it.

Problem

Cause and remedy

The burners do not ig-
nite when the hob is be-
ing used for the first
time or after it has been
out of use for a longer
period.

There could be an air lock in the gas pipe.



You may need to make several attempts before the
burner ignites successfully.

The burner does not
light after several at-
tempts.

There is a technical fault.



Turn all of the controls clockwise to the



position

and interrupt the power supply to the hob for a few
seconds.

The burner is not correctly assembled.



Assemble the burner correctly.

The gas shut-off device has not been opened.



Open the gas shut-off device.

The burner is wet and/or dirty.



Clean and dry the burner.

The flame openings are blocked and/or wet.



Clean and dry the flame openings.

The gas flame goes out
after ignition.

The flames do not touch the thermocouple and the
burner does not get hot enough:
The burner parts are not positioned correctly.



Assemble the burner components correctly.

The thermocouple is dirty.



Remove any soiling.

The flame suddenly
looks different.

The burner parts are not positioned correctly.



Position the burner parts correctly.

The burner head or the holes in the burner cap are
dirty.



Remove any soiling.

The gas flame goes out
during use.

The burner parts are not positioned correctly.



Position the burner parts correctly.

Содержание KM 3010

Страница 1: ...and installation instructions Gas hobs To avoid the risk of accidents or damage to the appliance it is essential to read these instructions before it is installed and used for the first time en GB M Nr 09 168 420 ...

Страница 2: ...ating and installation instructions It is however set up for connection to the gas and electricity supplies in the countries specified For trouble free operation of the appliance it is best to use it in the countries spe cified for use For use in other countries please contact Miele in your country ...

Страница 3: ...t cigarette lighters or matches Do not operate electrical lights or switches i e do not switch them On or Off Open all doors and windows to ventilate the area If the smell of gas persists evacuate the building In the UK you must now Call the Gas Emergency Contact Centre Tel 0 800 111 999 For any gas work in the UK always use a Gas Safe registered engineer In other countries please follow relevant ...

Страница 4: ...t time 22 Switching on the hob for the first time 22 Pans 23 Tips on saving energy 25 Operation 26 Switching on 26 Adjusting the flame 27 Switching off 27 Safety features 28 Thermo electric flame failure monitor 28 Cleaning and care 29 Ceramic surface 30 Pan supports 31 Control knobs 31 Burner 31 Problem solving guide 34 Optional accessories 36 Burner ratings 37 After sales service 38 Contact in c...

Страница 5: ...stallation notes 43 Building in dimensions 44 KM 3010 44 KM 3014 45 Installation 46 Gas connection 48 Electrical connection 51 Converting to another gas type 53 Jet table 53 Changing the jets 53 Changing the main jets 53 Changing the small jets 54 Functional check 55 Product data sheets 56 ...

Страница 6: ...nformation on safety in stallation use and maintenance This prevents both personal injury and damage to the hob In accordance with standard IEC 60335 1 Miele expressly and strongly advises that you read and follow the instructions in the chapter on installing the hob as well as the safety instructions and warnings Miele cannot be held liable for injury or damage caused by non compliance with these...

Страница 7: ... supported by the manufacturer and could be dangerous This hob is not intended for use by people with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision and instruction concerning its use by a person responsible for their safety They may only use the hob unsupervised if they have been shown how to use it in a safe way They mu...

Страница 8: ... The hob gets hot when in use and remains hot for a while after be ing switched off Keep children well away from the hob until it has cooled down and there is no danger of burning Danger of burning Do not store anything which might arouse a child s interest in storage areas above or behind the hob Otherwise they could be tempted into climbing onto the appliance with the risk of burning themselves ...

Страница 9: ...ified electrician To avoid the risk of damage to the hob make sure that the con nection data on the data plate voltage and frequency match the mains electricity supply before connecting it to the mains Consult a qualified electrician if in doubt Do not connect the hob to the mains electrical supply by a multi socket adapter or extension lead These are a fire hazard and do not guarantee the require...

Страница 10: ...on cable is damaged it must be replaced with a special mains connection cable by a qualified electrician see Electrical connection in the Installation chapter During installation maintenance and repair work the hob must be disconnected from the mains electricity supply The gas supply must also be shut off Depending on country this is done in one of several different ways the mains fuse has been di...

Страница 11: ...behind a cabinet door do not close the door while the hob is in use Heat and moisture can build up behind the closed door This can result in damage to the hob the housing unit and the floor Leave the furniture door open until the hob has cooled down completely ...

Страница 12: ...ase filters of a cooker hood on fire Do not flambé under a cooker hood Spray canisters aerosols and other inflammable substances can ignite when heated Therefore do not store such items or substances in a drawer under the hob Cutlery inserts must be heat resistant Do not heat an empty pan Do not heat up food in closed containers e g tins or sealed jars on the hob as pressure can build up in the co...

Страница 13: ...ce Plastic and aluminium foil containers melt at high temperatures Do not use plastic or aluminium foil containers on the hob When a control knob is pressed down a spark is generated on the ignitor Do not press down the control knob while you are cleaning or touching the hob or a burner in the vicinity of an ignitor If a cooker hood is installed above the hob ensure that the burn ers are always co...

Страница 14: ... the hob as soon as possible These are a fire hazard Using the hob will cause a build up of heat and moisture in the room in which it is installed Ensure that the room has sufficient nat ural or mechanical means of ventilation e g a cooker hood If the hob is used for very long periods of time additional ventila tion of the room may be necessary e g by opening windows or doors or running the cooker...

Страница 15: ...Warning and Safety instructions 15 Cleaning and care Do not use a steam cleaning appliance to clean this hob The steam could reach electrical components and cause a short cir cuit ...

Страница 16: ...terials They also contain specific materials com pounds and components which were essential for their correct function and safety These could be hazardous to hu man health and to the environment if disposed of with your domestic waste or if handled incorrectly Please do not therefore dispose of your old appliance with your household waste Please dispose of it at your local com munity waste collect...

Страница 17: ... 17 Hob KM 3010 a Large burner b Small burner c Medium burner d Medium burner e Pan support one for each burner f Cooking zone symbols Controls knobs for the cooking zones g Front right h Rear right i Rear left j Front left ...

Страница 18: ...ide to the appliance 18 KM 3014 a Wok burner b Small burner c Medium burner d Pan support one for each burner e Cooking zone symbols Controls knobs for the cooking zones f Front right g Rear right h Left ...

Страница 19: ... Smallest flame Wok burner Symbol Description Burner off the gas supply is turned off Largest flame inner and outer burner on highest setting Large flame outer burner on lowest setting inner burner on highest setting Small flame outer burner off inner burner on highest setting Smallest flame outer burner off inner burner on lowest setting ...

Страница 20: ...pliance 20 Burner Wok burner a Outer burner cap b Inner burner cap c Burner head d Burner base e Thermocouple f Ignitor Small medium and large burners a Burner cap b Burner head c Burner base d Thermocouple e Ignitor ...

Страница 21: ...r from Miele see Optional accessories Accessories supplied with KM 3014 only Wok ring The wok ring supplied gives additional stability to the wok especially to woks with a rounded base Combination trivet The combination trivet supplied must be used if you are using pans with a smaller base diameter than that spe cified in the chart for suitable pans ...

Страница 22: ...then wipe dry Clean all removable parts of the burn ers with a solution of warm water and a small amount of washing up liquid applied with a soft sponge Dry all parts thoroughly after cleaning and then reassemble the burners see Cleaning and care Switching on the hob for the first time The metal components have a protect ive coating which when heated for the first time will give off a slight smell...

Страница 23: ...r use on electric hobs the bases of pans for use on gas hobs do not need to be flat to achieve good results Remember when purchasing new pans that manufacturers usually refer to the diameter at the top of the pan in their documentation and not to the base diameter You can use any cookware that is heat resistant Cookware with a thick base is prefer able as the heat is distributed evenly With thinne...

Страница 24: ...agram The wok is unique among cookware in that it has a small base diameter and a large rim diameter usually 35 40 cm Wok pans are ideal for use on the wok burner Combination trivet The combination trivet must be used if you wish to use a pan with a smaller diameter base than the minimum given in the table ...

Страница 25: ...heat loss Wide shallow pans are preferable to tall narrow ones They will heat up faster Cook with as little water as possible Reduce the size of the flame once the water has come to the boil or the oil is hot enough to fry in Use a pressure cooker to reduce cooking times ...

Страница 26: ...go If the burner does not ignite turn the rotary control to the position Ventil ate the room or wait for at least 1 minute before trying again When making another ignition attempt it may be necessary to hold the rotary control for longer If the burner does not ignite the second time turn the rotary control back to the position and see Prob lem solving guide Switching on during a power outage If th...

Страница 27: ...merely warm up the air in the room and can also dam age pan handles and increase the danger of injury Adjust the flame so that it does not spread out beyond the sides of the pan Wok burner Depending on the type of control knob there may be a stopper between the low and high settings at the 6 o clock position Press the control knob down lightly to move past this resistance Switching off Turn the ro...

Страница 28: ...e g by food boil ing over or by a draught the gas supply is switched off This prevents the re lease of gas If you turn the rotary con trol to the position the burner is ready for use again The thermo electric flame failure mon itor operates independently from the electricity supply This means that it will still work if the hob is used during a power cut ...

Страница 29: ... oration of the burner components Remove any soiling and salt and sugar splashes immediately When a control knob is pressed down a spark is generated on the ig nitor Do not press down the control knob while you are cleaning or touching the hob or a burner in the vicinity of an ignitor Unsuitable cleaning agents To avoid damaging the surfaces of the appliance do not use cleaning agents containing s...

Страница 30: ...mic glass cleaning agent Remove any coarse soiling with a damp cloth and more stubborn soil ing with a shielded scraper blade suitable for use on glass Then clean the ceramic glass surface with the Miele ceramic and stainless steel hob cleaner see optional ac cessories or with a proprietary ceramic glass cleaner applied with kitchen paper or a clean cloth Do not apply cleaner whilst the hob is sti...

Страница 31: ... of the burner cap will be come duller with time This is com pletely normal and does not indicate material deterioration The burner should be dismantled and then cleaned by hand using a solu tion of warm water and a little wash ing up liquid applied with a soft sponge Clean any soiling from the flame openings Danger of explosion Blocked flame openings can cause a dangerous build up of gas in the b...

Страница 32: ...l medium and large burners Place the burner head on the burner base so that the thermo couple and the ignitor extend through their respective holes in the burner head The burner head must click into place correctly Place the burner cap flat over the burner head When correctly posi tioned the burner cap will not slide about Ensure parts are reassembled in the correct order ...

Страница 33: ... head on the burner base so that the thermo couple and the ignitor extend through their respective holes in the burner head The burner head must click into place correctly Then place the burner caps and in position Ensure parts are reassembled in the correct order ...

Страница 34: ...interrupt the power supply to the hob for a few seconds The burner is not correctly assembled Assemble the burner correctly The gas shut off device has not been opened Open the gas shut off device The burner is wet and or dirty Clean and dry the burner The flame openings are blocked and or wet Clean and dry the flame openings The gas flame goes out after ignition The flames do not touch the thermo...

Страница 35: ... device on the burner is not working The mains fuse has tripped If necessary contact a qualified electrician or Miele Service for assistance There is food residue stuck between the ignitor and the burner cap The thermocouple is dirty Remove any soiling See Cleaning and care ...

Страница 36: ... appliances These products can be ordered through the Miele Webshop They can also be ordered from Miele see end of this booklet for contact de tails or from your Miele dealer Ceramic and stainless steel hob cleaner 250 ml Removes heavy soiling limescale de posits and aluminium residues Microfibre cloth Removes finger marks and light soiling ...

Страница 37: ...al gas H Liquid gas 1 0 0 95 69 0 25 0 2 Medium burner Natural gas H Liquid gas 1 7 1 7 124 0 3 0 35 Large burner Natural gas H Liquid gas 2 7 2 55 186 0 5 0 6 Wok Natural gas H Liquid gas 4 7 4 6 335 0 3 0 25 KM 3010 Total Natural gas H Liquid gas 7 1 6 9 503 KM 3014 Total Natural gas H Liquid gas 7 4 7 25 528 ...

Страница 38: ...d as described in this booklet Please quote the model and serial number of your appliance when contacting Miele This information can be found on the data plate Data plate Stick the extra data plate supplied with the appliance here Make sure that the model number matches the one specified on the back cover of this document Warranty For information on the appliance warranty specific to your country ...

Страница 39: ...heat resistant material The hob must not be installed over a fridge fridge freezer freezer dishwasher washing machine washer dryer or tumble dryer A gas hob must not be installed directly next to a deep fat fryer as the gas flames could ignite the fat in the fryer It is essential to main tain a distance of at least 300 mm between these two appliances When installing the hob make sure that the gas ...

Страница 40: ... instructions for details If the manufacturer s instructions are not available for the cooker hood or if any flammable objects e g utensil rails wall units etc are installed above the hob a minimum safety distance of at least 760 mm must be maintained between them and the appliance below When two or more appliances which have different safety distances are installed together below a cooker hood yo...

Страница 41: ...unit or wall on one side right or left see illus trations Minimum distance between the back of the worktop cut out and the rear edge of the worktop 50 mm Minimum distance between the worktop cut out and a wall or tall unit to the right of it 150 mm Minimum distance between the worktop cut out and a wall or tall unit to the left of it 150 mm Not allowed Highly recommended Not recommended Not recomm...

Страница 42: ... between the cut out and the cladding If the niche cladding is made from a non combustible material e g metal natural stone ceramic tiles the minimum safety distance between the cut out and the cladding will be 50 mm less the thickness of the cladding Example 15 mm niche cladding 50 mm 15 mm minimum safety distance of 35 mm Flush fitted hobs Hob with frame or bevelled edge a Masonry b Niche claddi...

Страница 43: ... needs to be removed for servicing Do not use sealant between the hob and the worktop The sealing strip under the edge of the hob provides a sufficient seal for the worktop Tiled worktops Grout lines and the hatched area un derneath the hob frame must be smooth and even If they are not the hob will not sit flush with the worktop and the sealing strip underneath the hob will not provide a good seal...

Страница 44: ... I N S T A L L A T I O N 44 Building in dimensions All dimensions are given in mm KM 3010 a Front b Casing depth c Mains connection box with mains connection cable L 2000 mm d Gas connection R ISO 7 1 DIN EN 10226 ...

Страница 45: ...Installation I N S T A L L A T I O N 45 KM 3014 a Front b Casing depth c Mains connection box with mains connection cable L 2000 mm d Gas connection R ISO 7 1 DIN EN 10226 ...

Страница 46: ...nt e g silicone on the hob Connect the hob to the electricity supply Connect the hob to the gas supply see Installation Gas connection Preparing the worktop Create the worktop cut out as shown in the hob diagram Remember to maintain the minimum safety dis tances see Installation Safety dis tances Seal any cut surfaces on wooden worktops with a special varnish silic one sealant or resin to prevent ...

Страница 47: ...unctional check After installing the hob ignite all burners to check that they are operat ing correctly The flame must not go out on the lowest setting or when the control is turned quickly from the highest to the lowest setting On the highest setting the flame must have a distinctive and visible core ...

Страница 48: ...in staller in strict accordance with cur rent local and national safety and building regulations GasSafe in the UK The installer is responsible for ensuring that the appliance functions correctly when installed The gas connection must be in stalled so that connection can be made either from inside or outside the kitchen furniture unit The isolat ing valve must be easily accessible and visible by o...

Страница 49: ...s hob is a class 3 appliance and is suitable for use with natural gas or li quid gas Category in acc with EN 30 United Kingdom Ireland II2H3 20 28 30 37 mbar Depending on country of destination this appliance is set up for connection to natural or liquid gas See adhesive la bel on the appliance Depending on country of destination jets are supplied for conversion to a dif ferent type of gas If the ...

Страница 50: ...stallation I N S T A L L A T I O N 50 Using a 90 angle a Connection R with test point ISO 7 1 DIN EN 10226 b 90 elbow The installation height in the area of the gas connection is increased by approx 60 mm ...

Страница 51: ... the con nection cable or if the cable is sup plied without a plug the appliance must be connected to the electrical supply by a suitably qualified electri cian If the switched socket is not access ible after installation or if the appli ance is to be hard wired an addi tional means of disconnection must be provided for all poles When switched off there must be an all pole contact gap of at least ...

Страница 52: ...atic circuit breakers Press the red test button until the middle black button springs out Built in circuit breakers Circuit breakers at least type B or C Switch the lever from 1 on to 0 off Residual current device RCD Switch the main switch from 1 on to 0 off or press the test button Replacing the mains connection cable Risk of electric shock Incorrect connection to the power supply may result in ...

Страница 53: ...rting to another type of gas both the main and small jets need to be changed Jet table The jet markings refer to a mm bore diameter Main jet Small jet Natural gas H Small burner Medium burner Large burner Wok burner 0 76 0 94 1 20 2x 1 07 0 72 0 39 0 42 0 54 0 42 Liquid gas Small burner Medium burner Large burner Wok burner 0 52 0 66 0 81 2x 0 70 0 46 0 23 0 36 0 42 0 25 Changing the jets Disconne...

Страница 54: ...hanging the small jets To change the small jets the burner fixing screws must first be loosened and the upper section of the appliance removed Pull the control knobs off Remove the burner components Lift the top of the appliance off see il lustration Using a small screwdriver unscrew the small jet in the gas fitting Pull out the jet with a pair of pliers Fit the correct jets securely see jet table...

Страница 55: ...ite all burners to check that they are operating correctly The flame must not go out on the lowest setting or when the control is turned quickly from the highest to the lowest setting On the highest setting the flame must have a distinctive and visible core Adhere the label supplied with the jets stating the type of gas being used ...

Страница 56: ...3010 Number of gas burners 4 Energy efficiency per gas burner EEgas burner 1 58 2 3 55 1 4 55 1 Energy efficiency for the gas hob calculated per kg EEgas hob 56 1 Information for domestic gas fired hobs In acc with regulation EU No 66 2014 MIELE Model name identifier KM 3014 Number of gas burners 3 Energy efficiency per gas burner EEgas burner 1 52 4 2 55 1 Energy efficiency for the gas hob calcul...

Страница 57: ......

Страница 58: ......

Страница 59: ... Sapura Kencana Petroleum Solaris Dutamas No 1 Jalan Dutamas 1 50480 Kuala Lumpur Malaysia Phone 603 6209 0288 Fax 603 6205 3768 Miele New Zealand Limited IRD 98 463 631 Level 2 10 College Hill Freemans Bay Auckland 1011 New Zealand Tel 0800 464 353 Internet www miele co nz New Zealand Miele Pte Ltd 163 Penang Road 04 03 Winsland House II Singapore 238463 Tel 65 6735 1191 Fax 65 6735 1161 E Mail i...

Страница 60: ...M Nr 09 168 420 06 en GB KM 3010 KM 3014 ...

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