Problem solving guide
73
Problem
Cause and remedy
Coffee is not flowing
out of the central spout,
or is only being
dispensed via one
spout.
The central spout has a blockage.
Clean the coffee pipework (see "Cleaning and care
- Rinsing the machine).
If there is still no coffee coming out, or coffee is only
coming out of one side
Dismantle the central spout and clean all parts
carefully (see "Cleaning and care - Central spout
with integrated cappuccinatore").
Make sure all parts are reassembled correctly.
Milk is dripping or
running out of the
central spout even
though no milk is being
dispensed.
The level of milk in the milk flask is higher than the
central spout.
Push the central spout up as far as it will go.
The display lights up
but the coffee machine
does not heat up and no
drinks are made.
The coffee machine
cannot be turned off
with the On/
Off
sensor.
Demo mode for demonstrating the coffee machine in
the showroom has been activated.
Deactivate demo mode (see "Settings – Demo
mode")
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