Problem solving guide
72
Problem
Cause and remedy
Drink preparation has
been cancelled.
If the water container becomes empty while a drink is
being made, the message
Continue preparation?
will
appear in the display after the water container has
been refilled and put back in the machine. If you do
not confirm this message with
Yes
within
five minutes, preparation will be cancelled.
Coffee dispensing is
repeatedly interrupted
and the message
Fill the
bean container
appears in
the display.
This is not a fault.
The brew unit has not detected the ground coffee.
The coffee may be too finely ground or there may not
be enough of it. Usually this is because the grinder is
set too fine and the amount set is insufficient.
Confirm the message with
OK
.
If the coffee is too strong for you or it tastes bitter, try
a different type of bean.
If the display appears with all types of drink:
Set the grinder to a coarser setting (see "Grinder
setting").
Check the amounts of coffee set for all drinks (see
"Amount of coffee"). Select a higher amount of
coffee if necessary.
Remember to check any drinks changed in "Profiles"
.
If the messages only appears when dispensing
certain drinks:
Check the amount of coffee set for these drinks
(see "Amount of coffee"). Select a higher amount
of coffee if necessary.
You may also need to set a slightly coarser grinder
setting.
The descaling process
was started by mistake.
The descaling process cannot be stopped once the
"OK" sensor has been touched.
Descaling must be continued through to completion.
This is a safety precaution to make sure the machine
is descaled correctly. This is important for the
longevity and functional efficiency of your coffee
machine.
Descale the coffee machine (see "Descaling").
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