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T
roubleshooting
T
ips
5
Troubleshooting Tips
Before calling for service, review this list. It may save you time and money. This list
includes common occurrences that are not the result of defective workmanship or
materials in this appliance.
Proble
m
Solution
Unit does not
start
Make sure the dehumidifiers plug is connected firmly into the wall outlet.
Check the house fuse/circuit breaker box.
Dehumidifier has reached its preset level or bucket is full.
Water bucket is not in the proper position.
Dehumidifier
does not dry
the air as it
should
Not enough time to remove the moisture.
Make sure there are no curtains, blinds or furniture blocking the front
or back of the dehumidifier.
The humidity control may not be set low enough.
Check that all doors, windows and other openings are securely closed.
Room temperature is too low, below 5°C(41°F).
There is a water vapor source in the room.
The unit makes
a loud noise
when operating
Air filter may be dirty. Clean filter. Refer to Care and Cleaning section.
The unit is tilted instead of upright as it should be.
The floor surface is not level.
Frost appears
on the coils
This is normal. The dehumidifier has Auto defrost feature.
Water on floor
Hose to connector or hose connection may be loose.
Intend to use the bucket to collect water, but the back drain plug is
removed.
ES, AS, P2,
EC, Eb and E3
appear in the
display
These are error codes and protection code. Check Operating
Instructions.
The pump
operation on
light blinks at
1 Hz
Clean the pump filter.
Check the pump hose is not blocked or leaking.
Empty the water bucket.
