INSTALLATION & OPERATION MANUAL 10301 REV 0 (06/21)
PAGE
16
OF 20
Gas Fired Steamer
T
roubleshooting
Adjustments
Troubleshooting
WARNING
At least twice a year, have an authorized service person clean and adjust the unit for maximum performance.
WARNING
Adjustments and service work may be performed only by a qualified technician who is experienced in, and
knowledgeable with, the operation of commercial gas cooking equipment. However, to assure your confidence,
contact your authorized service agency for reliable service, dependable advice or other assistance, and for
genuine factory parts.
All units are adjusted at the factory. In case of operation problems at initial installation, check type of gas and manifold
pressure and compare it with information on rating plate.
Troubleshooting
P
ilot
L
ight
D
oes
N
ot Come On
1. Gas supply to unit is “OFF.”
2. Manual shut off valve is “OFF.”
3. Power switch is not turned “ON.”
4. Probe not sensing the water level, will not call for ignition.
5. Ignitor or ignition module not functioning.
B
urners
P
roduce
C
arbon
D
eposits
1. Wrong orifice size.
2. Wrong gas supply.
3. Incorrect pressure at supply.
4. Dirty primary air openings.
5. Not enough primary air.
Water
Flows
into Cooking
C
ompartment
1. Probes not sensing water, thereby not operating fill solenoid.
2. Scale build-up on operating probe inside generator.
3. Water fill solenoid valve is not closed. Check for scale or foreign particles lodged in diaphragm or core tube of valve.
These problems are an indication of severe harmful water conditions which should be corrected immediately to avoid
damage to the components and performance of the steamer.
