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GUARANTEE/CUSTOMER SERVICE CENTRES
Porter&Charles
THIS GUARANTEE DOES NOT COVER COMMERCIAL USE.
The name Porter&Charles, for service matters, incorporates work performed by authorized
service agents or service companies.
EXCEPTIONS:
PORTER&CHARLES WILL NOT PAY FOR THE FOLLOWING SERVICE CALLS:
1. To install or correct the installation of an appliance.
2. To instruct the use of an appliances.
3. To replace house fuses, re-set circuit breakers, or correct house wiring.
4. To correct house plumbing.
5. To clean drains, filters, or garbage disposers.
6. To repair an appliance if it fails due to misuse or abuse.
PORTER&CHARLES WILL NOT PAY WHEN THE FOLLOWING OCCURS:
1. Damage resulting from fires, acts of God, alteration, improper installation, or installation
not in accordance with building codes.
2. Pickup or delivery of major appliances requiring service. The appliances are designed to
be repaired in the home. However, Porter&Charles will not be responsible for travelling
and labour costs if the customer lives in excess of 50km/30 miles, or if the travel time is in
30 minutes from the nearest service centre. Any excess to this will not be covered by the
warranty.
In no event will Porter&Charles be responsible for incidental or consequential damages. For
warranty service and parts, contact EURO-PARTS. Service will be provided during normal
business hours. Should you have a service problem that is not resolved locally, please contact:
Service and Parts
Tel:
1-800-561-4614
Tel:
1-800-678-8352
Tel:
1-866-699-4973
Fax: 1-519-528-5001
Fax: 1-519-528-5001
Tel. Direct: 1-905829-3989
Fax:
1-905-829-8409
User Instructions and Installation Manual
Service and Repair
To save you time and money, please have the following information ready in case you have to
call for service:
•
Name of the dealer from whom you purchased the appliance.
•
Model number (shown on rating plate).
•
Serial number (shown on rating plate).
•
Date of purchase.
You should also retain the original purchase receipt to support any claim made under the
warranty. (We suggest you staple the receipt to this page)
DISTRIBUTED BY: PORTER&CHARLES
2278 SPEERS ROAD, OAKVILLE, ONTARIO, CANADA, L6L 2X8
Toll Free: 1-866-699-4973
Tel: 905-829-8389
Fax: 905-829-8409
www.porter&charles.ca
LENGTH OF WARRANTY:
PORTER&CHARLES WILL PAY FOR:
TWO YEAR FULL WARRANTEE
Replacement parts and/or labour to repair de-
from original date of purchase, including
fects in materials or workmanship. Service must
parts and labour, to the first purchaser of this
be provided by an authorized Porter&Charles
appliance.
company
(unless
advised
otherwise).
Porter&Charles
EURO-PARTS, USA
EURO-PARTS, CANADA