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The warranty does not cover errors relating to the playback of data media in an in-
compatible format or created with unsuitable software.
If it is found during repair or assessment that the defect concerned is not covered
under warranty, MEDION reserves the right to invoice you for all reasonable costs in-
curred by MEDION. These costs will be in relation to the return of the product, inclu-
ding reasonable administration costs, plus reasonable costs for materials used and
labour provided when repairing or replacing the product. This is subject to MEDION
providing you with an estimate for carrying out such work prior to costs being in-
curred and that you have accepted the estimate.
You are entitled to seek independent advice or consultation relating to your pro-
duct or any of MEDION’s findings. MEDION will not be liable for any costs incurred to
you when doing so.
13.1.3. Exclusion from warranty
To the extent permitted by law, this warranty shall be void in the event that defects
or loss caused by:
•
failure and damage resulting from the operation of the product in an environ-
ment other than that recommended in the accompanying user or instruction
manual (e.g. in direct sunlight or in a damp room);
• accidental
damage;
•
use other than in accordance with the accompanying user or instruction manual;
•
modifications, conversions, expansions, maintenance and/or repairs made to the
MEDION product by unauthorised repairers or use of unauthorised third party
parts;
• negligence;
•
virus attack or software errors;
or
•
improper transportation or packaging during return of the product.
•
This warranty will also be considered void if labels or serial numbers of the pro-
duct or of a component of the product are modified or made illegible.
•
To the extent permitted by law, MEDION shall; only be responsible for losses
which are a reasonably foreseeable consequence of the relevant defect in the
product; MEDION will not be responsible for any costs incurred in relation to
software configuration; economic loss; loss of opportunity; loss of income; or
loss of data or software arising out of its repair or replacement of a MEDION pro-
duct under this warranty
13.1.4. Service Hotline
Before returning the product to MEDION you must contact us using the service hot-
line or via the internet (www.MEDION.co.uk). You will receive further instructions for
making your claim under warranty when you call.
The price of your call will be stated at the beginning of the call.
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