THREE YEARS PARTS & LABOR WARRANTY:
Micro Matic USA, Inc. (“Micro Matic”) warrants to the first-end-user purchaser
(the “user”) that the Micro Matic brand equipment sold hereunder, except for
parts and accessories which carry the warranty of a third party supplier (the
“equipment”) will be free from defects in material and factory workmanship
under normal conditions of use and maintenance for the applicable warranty
period (define below). This warranty is not transferable.
ADDITIONAL TWO YEAR COMPRESSOR PART WARRANTY:
In addition to the warranty set above. Micro Matic warrants the hermetically
and semi-hermetically sealed compressor (part only) (“compressor”) against
defects both in workmanship and material under the normal and proper use
and maintenance service for the applicable warranty period (defined below).
This compressor warranty only applies to hermetically and semi-hermetically
sealed parts of the compressor and does not apply to any other part or
component, including, but not limited to the cabinet, temperature control,
refrigerant, motor starting equipment, fan assembly, or any other electrical or
mechanical component.
PARTS WARRANTY COVERAGE:
Micro Matic warrants all-new machine parts produced or authorized by Micro
Matic to be free from defects in material and workmanship for the applicable
warranty period.
HOW LONG DOES THE COVERAGE LAST?
The warranty period (a) for any item of equipment is three (3) years from the
date of installation, but in no event to exceed thirty-nine (39) months from the
date of shipment; (b) for compressors is an additional two (2) years following
expiration of the regular three (3) year equipment warranty period.
UNITS SOLD BEFORE DECEMBER 31, 2017:
Micro Matic brand equipment sold before December 21, 2017 covers one (1)
year parts and labor, an additional four (4) years on the compressor (parts
only).
WHAT WILL MICRO MATIC DO?
If there is a defect in material or factory workmanship in any equipment or
compressor covered by this warranty reported to Micro Matic authorized
service provider during the applicable warranty period, Micro Matic will repair
or replace, at Micro Matic’s option, that part of the equipment or compressor
that has become defective. Micro Matic will cover labor costs within the
(12) twelve-month warranty period. Micro Matic shall bear all labor costs in
connection with the installation of these replacement parts, provided that,
the installation is conducted by Micro Matic or its authorized representative.
Charges for warranty travel time to round trip total of two (2) hours or up to
100 miles total. Any charges exceeding those stated herein must have prior
authorization by Micro Matic. If a defect in material and workmanship is found
to exist with respect to any parts during the applicable warranty period, Micro
Matic will replace the defective part without charge. Defective parts become
the property of Micro Matic.
HOW DO I MAKE A WARRANTY CLAIM?
If any defect is discovered during the applicable warranty period, the user must
notify Micro Matic’s authorized service provider to obtain authorized service.
User must follow Micro Matic’s instruction.
CUSTOMER SERVICE
E-mail: [email protected]
Toll-free service: (888) 864-9400
Micro Matic will have no responsibility to honor claims received after the
date, the applicable warranty period expires. Notwithstanding the foregoing,
any claim shall be deemed waived unless submitted by the user to Micro
Matic within thirty (30) days after the date the user discovered or should have
discovered, the claim. In connection with all claims under this warranty, Micro
Matic will have the right, at its own expense, to have its representatives inspect
the equipment at the user’s premises and to request all of user’s records
pertaining to the equipment to determine whether a defect exists, whether the
conditions set forth in this warranty have been satisfied, and whether or not the
applicable warranty is in effect.
WHAT IS NOT COVERED BY THIS WARRANTY?
All repairs must be first authorized by Micro Matic per the above procedure.
Unauthorized repairs will not be reimbursed by Micro Matic under any
circumstances. Micro Matic is not responsible for parts damaged from factors
including, but not limited to any part that has been subject to misuse, neglect,
alteration, accident, unauthorized service, abuse or any damage caused by
transportation. This warranty does not cover items subject to normal wear and
tear (gaskets, seals, o-rings, bottle dip tubes, etc.).
ADDITIONAL EXCLUSIONS FROM AND CONDITIONS TO WARRANTY
COVERAGE:
This warranty does not cover parts or accessories, which (a) carry the
warranty of a supplier or (b) are, abused. Application of this warranty is further
conditioned upon the following:
Installation: the equipment must be properly installed in accordance with
Micro Matic’s installation procedures and instructions and reviewed and
tested by Micro Matic’s authorized representative.
No alteration: the equipment must not have been modified or altered from its
condition at the date of the original installation.
Proper maintenance and operation: the equipment must be properly
maintained and operated in accordance with Micro Matic’s maintenance
and operating procedures. All service, labor, and parts must be acquired
from Micro Matic or its authorized service representative for the user’s area.
Improper operation due to voltage variances, inadequate wiring and physical
damage is the responsibility of the user. They are not manufacturing defects.
Condensor coils shall be cleaned regularly: failure to provide an adequate
flow of cooling air will void this warranty.
This warranty is void if failure is a direct result of handling &/or transportation,
fire, water, accident, misuse, acts of god, attempted repair by unauthorized
persons, improper installation, if the serial number has been removed or
altered, or if the unit is used for a purpose other than it was originally intended.
Failure to comply with any of these conditions will void this warranty. In
addition, this warranty does not cover defects due to apparent abuse, misuse
or accident. To the maximum extent permitted by law, this warranty, and the
remedies set forth above are exclusive and in lieu of all other warranties,
remedies and conditions, whether oral or written, express or implied. Micro
Matic specifically disclaims any and all implied warranties, including, without
limitation, warranties of merchantability, fitness for a particular purpose and
non-infringement. If Micro Matic cannot lawfully disclaim or exclude implied
warranties under applicable law, then to the extent possible any claims under
such implied warranties shall expire on expiration of the warranty period. No
Micro Matic reseller, agent, or employee is authorized to make any modification,
extension, or addition to this warranty. To the maximum extent permitted by
law, Micro Matic’s liability hereunder, in any case, is expressly limited, at Micro
Matic’s election, to repair or replacement of equipment, compressor or part.
To the maximum extent permitted by law, Micro Matic is not responsible for,
and user releases Micro Matic from, direct, special, incidental or consequential
damages resulting from any breach of warranty or condition, or related in any
way to the equipment, or under any other legal or equitable theory, including
without limitation loss of sales, spoiled food, profits or goodwill. Some
states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
HOW DOES STATE LAW APPLY?
This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
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WARRANTY
FOR MORE INFORMATION, TROUBLESHOOTING OR SERVICE
PLEASE CALL SUPPORT AT (888) 864-9400 OR EMAIL [email protected]
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