14
no sound
Make sure Preamp is charged.
Make sure high quality mono
cable is used for connection.
t r o u b l e s h o o t I n g
sound is distorted
Charge the preamp.
If problem persists, check
pickup installation.
Preamp is working,
but does not respond to
remote control
Have Preamp and remote
control been properly paired?
Does remote control work?
Check if green LED is flashing
when any of the controls are
changed. If not, replace the
battery.
Check if the Preamp bypass
switch is in bypass EQ
position.
15
The warranty period is one (1) year from the date of purchase. During this time, Mi-Si Electronics Design,
Inc. will replace a faulty unit at their discretion. This warranty does not cover any consequential damages
or damage to the unit due to misuse, accident or neglect. Mi-Si Electronics Design, Inc. retains the right to
make such determination based on results of inspection performed at the factory. Products returned to
Mi-Si Electronics Design, Inc. for repair or replacement must be shipped in accordance to Return Policy, as
follows:
Return Policy
Mi-Si Electronics Design, Inc. will accept returns for products purchased within 30 days from receiving the
goods. To return products to Mi-Si Electronics Design, Inc. you must do the following:
1.
Email Mi-Si Electronics Design, Inc. at [email protected] describing the reason for the return.
2.
Enclose a copy of the original Bill of Sale with the product in its original undamaged packaging.
The package must be returned in damage resistant packaging stuffed with appropriate amounts of
cushion.
3.
Warranty repairs or replacements will be sent automatically free of charge.
4.
The customer will not be refunded shipping or insurance costs. Additionally, return shipping charges,
including insurance, are the sole responsibility of the customer unless the return or replacement is
determined to be the fault of a Mi-Si Electronics Design, Inc.
l I m I t e d W a r r a n t y
