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68D5001

Troubleshooting

WARNING:

Turn

off appliance and
allow to cool before

servicing. Only a qualified
service person should ser-
vice and repair heater.

Problem

1. Fireplace turns off

and will not turn
on.

. Flame is not mov-

ing.

. Flame is not vis-

ible.

4. Log set and/or em-

ber is not glowing.

5. Flame sputters/

flashes.

6. Remote control

does not work.

7. Fireplace will not

come on when
switch is flipped to
ON.

8. Heater does not

provide heat when
turned on.

Possible Cause

1. Fireplace has overheated

and safety devise has caused
thermal switch to disconnect
or home circuit breaker has
opened.

1. Loose wiring.

. Flame motor defective.

1. Wiring is loose.

1. Flame motor is defective.

. Flame generation contacts

dirty/obstructed.

1. Low batteries.

. Not aiming control correctly.

. Defective remote control and

/or sensor.

1. Fireplace is not plugged in to

an electrical outlet.

. Control failure.

. Breaker tripped.

1. Thermal switch has been

tripped.

. Circuit breaker has been

tripped.

. Wiring is loose.

4. Heater is defective.
5. Thermostat cycled off.

Solution

1. Reset switch by turning main

power switch off and waiting 5
minutes then turning it back on
or reset circuit breaker.

1. Inspect wiring for loose con-

nections.

. Call a qualified service techni-

cian to replace flame motor.

1. Disconnect from power source

and inspect wiring for loose
connections and repair or
replace if necessary.

1. Disconnect from power source

and inspect wiring for loose
connections and repair or
replace if necessary.

1. Call a qualified service techni-

cian to replace flame motor.

. Disconnect power. Follow

steps to replace flame genera-
tion LED. Clean contacts with
dry cloth.

1. Replace AAA batteries in

remote control.

. Aim control at sensor located

directly behind glass screen in
center of unit just above logs.

. Replace remote control and/or

sensor.

1. Check plug.

. Call a qualified service techni-

cian.

. Reset breaker.

1. Turn unit off and unplug unit

for 5 minutes. Plug back in and
turn unit on. If plug cannot be
reached, follow directions for
tripped circuit breaker.

. Turn off circuit breaker that

supplies electricity to unit.
Wait 5 minutes then flip circuit
breaker back on.

. Disconnect from power source

and inspect wiring for loose
connections and repair or
replace if necessary.

4. Replace heater.
5. Change to higher setting.

Содержание WEF26

Страница 1: ... have hot and arcing or sparking parts inside Do not use it in areas where gasoline paint or flammable liq uids are or are stored This fireplace meets the construction and safety standards of H U D for application in manufactured homes when installed according to these instructions FOR YOUR SAFETY Service must be performed by a qualified service agency DO NOT STORE OR USE GASOLINE OR OTHER FLAMMAB...

Страница 2: ...s 4 Electrical Specifications 4 Fireplace Parts Identification 4 Locating Your Fireplace 5 Install Fireplace 6 Installing in a Mantel 6 Existing Fireplace Installation 6 New Construction or Renovation 6 Framing 7 Installing as Insert 7 Finishing 8 Operation 9 Cleaning Maintenance Cleaning Firebox 10 Replacing Log 10 Replacing Ember Strip 10 Replacing Heater Blower 11 Electrical Wiring Diagram 11 R...

Страница 3: ...recommended by the manufacturer may cause fire electric shock or injury to persons 16 Avoid the use of an extension cord because the extension cord may overheat and cause a risk of fire However if you have to use an extension cord the cord should be No 14AWG minimum size and rated not less than 1875 watts 17 Always use ground fault protection where required by electrical codes 18 Always disconnect...

Страница 4: ...nded in accordance with local codes or in the absence of local codes with National Electric Code ANSI NFPA 70 latest edi tion or the Canadian Elec tric Code CSA C22 1 as appropriate Heater Flame Ember Backlight Power WEF26 Fireplace Parts Identification Handle Control Panel Door Heat Vents behind doors Front Glass Rear Glass Screen Remote Log Set Magnetic Catch Remote Hide ON OFF Power Switch Heat...

Страница 5: ... ity for examination electrical or mechanical adjustment or repair WARNING Due to high temperatures this heater should be located out of traffic Keep combustible materials such as furniture pillows bedding pa pers clothes and curtains at least 3 feet 914 mm from the front of the heater WARNING Never locate this heater where it may fall into a bathtub or other water con tainer NOTICE Minimum and ma...

Страница 6: ...is step in order to prevent personal injury To reduce the risk of fire do not run power cord under rugs carpets etc Arrange power supply cord away from high traffic areas where it may pose a trip ping hazard New Construction or Renovation 1 Select a location away from combustible materials such as curtains or drapes furniture bedding paper etc 2 Mark desired location on floor and store unit in a s...

Страница 7: ...FP2389 framing 1 2 3 4 FP2390 mantel depth FP2389 FP2390 Figure 4 NOTE The height that a com bustible mantel is fitted above the heater is dependent on the height of the front selected The minimum height is 1 above the front Installing as Insert Once the site has been prepared your fireplace insert can be installed 1 Make sure power switch is in the OFF position 2 Plug fireplace into a 15 amp 120 ...

Страница 8: ...ick tile concrete slate glass or plasters or combinations thereof or have a fire rating of zero Finishing Checklist Power supply service must be completed prior to finishing to avoid reconstruction Grilles and air openings cannot be covered under any circumstances NOTE The heater is a zero clearance fireplace and may be finished with combus tible or noncombustible finishing materials When using pa...

Страница 9: ...ng temperatures High will shut off when room reaches approximately 86 F 30 C Medium will shut off when room reaches approximately 79 F 26 C Low will shut off when room reaches approximately 72 F 22 C NOTE Fan on heater will continue to run for 5 7 seconds after heater has been turned off 4 When using remote control aim remote at sensor located in center of unit just above the log set IMPORTANT Thi...

Страница 10: ...es in place remove four 4 screws from glass re tainer brackets Figure 8 4 Carefully remove front glass and brackets Figure 9 5 Using a brush vacuum attachment gently clean compartment 6 After cleaning compartment replace front glass brackets and trim FP2393 remove trim Screws Control Panel Door Glass Bracket Screws Magnets for Back Trim FP2393 Trim Figure 8 Replacing Log 1 Follow Steps 1 through 4...

Страница 11: ...Step 7 10 Hold heater blower with brackets in place against top panel and replace screws removed in Step 5 11 Reconnect wires to main circuit board Figure 14 12 Replace glass with brackets and top panel 13 Replace trim FP2396 remove top panel Screws Securing Heater Blower Top Panel Screws FP2396 Figure 11 FP2397 FP2397 remove brackets Brackets Figure 12 FP2398 separate blower heater Blower Heater ...

Страница 12: ...tly push new control board onto standoffs to install 5 Reconnect wires to main control board Refer to Wiring Diagram Figure 14 6 Replace glass with brackets and top panel 7 Replace trim Replacing Backlight LED Strip 1 Follow Steps 1 and 3 in Replacing Heater Blower 2 Disconnect wires from main control board 3 Squeeze top of standoffs to remove backlight LED strip and discard 4 Place new backlight ...

Страница 13: ... brackets 14 Reinstall fireplace and replace trim FP2404 flame LED drum White Wire Red Wire LED Drum Assembly Motor Screws Clamps FP2404 Figure 19 Cleaning or Replacing Rear Glass Screen 1 The glass is cleaned in the factory during assembly During shipment installation handling etc glass surface may collect dust particles These can be removed by buffing lightly with a clean damp cloth water only G...

Страница 14: ...ution 1 Reset switch by turning main power switch off and waiting 5 minutes then turning it back on or reset circuit breaker 1 Inspect wiring for loose con nections 2 Call a qualified service techni cian to replace flame motor 1 Disconnect from power source and inspect wiring for loose connections and repair or replace if necessary 1 Disconnect from power source and inspect wiring for loose connec...

Страница 15: ...y time without notice Ref Description Qty WEF26 1 Blower Motor and Fan 1 68D5101 2 Rear Glass Screen 1 68D5102 3 Log Set 1 68D5103 4 Flame Effect Mirror 1 68D5104 5 Handles 2 68D5105 6 Main Control Board and Standoffs 5 1 68D5106 7 Transformer 1 68D5107 8 Heater 1 68D5108 12 17 18 8 11 9 20 15 5 1 16 4 2 10 14 7 13 6 3 19 685001 WEF26 parts Replacement Parts ...

Страница 16: ...5112 13 Remote Control Sensor 1 68D5113 14 Power Cord 1 68D5114 15 ON OFF Switch 1 68D5115 16 Front Glass 1 68D5116 17 Control Panel Door black 1 68D5117 18 Top black 1 68D5118 19 Front Trim 1 68D5119 20 Magnetic Catch 1 68D5120 Parts Available not shown Wire LED Drum Motor 68D5121 Wire LED Drum Lighting 68D5122 Wire Ember Bed 68D5123 Wire Back Light 68D5124 Thermocouple 68D5125 ...

Страница 17: ...68D5001 17 ...

Страница 18: ...18 68D5001 ...

Страница 19: ...damage by accident neglect misuse abuse alteration negligence of others including the installation thereof by unqualified installers 2 the costs of removal reinstallation or transportation of defective parts on the electric fireplace or 3 incidental or consequential damage All service work must be performed by an authorized service representative This warranty is expressly in lieu of other warrant...

Страница 20: ...MHSC 149 Cleveland Drive Paris Kentucky 40361 www mhsc com ...

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