9
Troubleshooting
My dog is not responding
. You need to charge the remote transmitter and the collar-receiver for 6H separately before
initial use.
. Check to see if the remote transmitter and the collar-receiver have been turned on.
. Check the intensity levels of vibration and static shock
. Make sure the collar-receiver has sufficient power to operate
. Restart the collar-receiver by pairing it again if necessary.
. Please test the 4 functions (i.e. BEEP, LIGHT, VIBRATION AND STATIC SHOCK) before initial
use. See the “test the training system” part of this guide for testing methods.
. Check if the collar fits snugly with your dog’s neck.
. If necessary, please trim your dog’s neck hair so that the metal probes come in direct
contact with your dog’s skin.
My collar-receiver worked great for some time but now it does not work after charging.
. Firstly check if the receiver has been charged correctly. Check the “prepare the
collar-receiver” part of the guide for the correct charging method.
. Check that the receiver has been turned on.
I want to test the collar-receiver on myself but it does not work.
. When testing the receiver on your hands, please touch the 2 electrodes at the same time
as touching one single electrode will not work.
General Training Tips
The following are tips on how to get the best out of your MGG Remote Dog Training
Collar:
This product is intended to support behavioural training and is not designed to be used
without the necessary interactions. Always praise your dog for good behaviour. Verbal
commands combined with positive reinforcement will contribute to the success of your
training and will achieve the desired results in the shortest time.
The recommended age for training is a minimum of 6 months provided that the dog has the
attention span and capability to learn basic commands. A good indication will be if he/she
can understand and obey “sit” and “stay” commands. That shows that the brain is
sufficiently developed to understand the training collar logic.
Work with your dog on one behaviour at a time to avoid confusion and frustration.
Use as little stimulus as possible and only to reinforce verbal commands when necessary.
Do not over correct your dog.
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