5
Electrostatic Safety
Electrostatic discharge (ESD) can damage or destroy electronic components. Therefore, all work
inside the particle counter should be done at a static-safe workstation. A static-safe workstation can
be created by doing the following:
Use a grounded conductive table mat and resistor-isolated wrist-strap combination
Earth-ground all test instruments to prevent a buildup of static charge
WARNING
Using a wrist strap without an isolation resistor will increase the severity of an electrical shock.
Unpacking and initial inspection
Before opening the shipping container, inspect it and immediately notify the carrier of any signs of
damage for possible insurance adjustment purposes. If the container is intact, carefully open and
unpack the contents and compare each item with the shipping list to assure receipt of all listed
materials. Report any missing or surplus items to a Pacific Scientific Instruments representative.
Return Shipping / Chemical Handling
Should it become necessary to return the unit to the factory for any reason, you must first
contact
your local service representative or Customer Service for return authorization instructions
.
After you have received a
Return Authorization
number, follow the shipping instructions provided
below.
1. U.S.A.: Contact your local service representative (visit "Service and Support" at
www.particle.com
) or Customer Service at (800) 866-8854 for mailing information. You
may also FAX Customer Service at (541) 474-7414.
2. International: Contact the nearest overseas representative listed on the back cover of this
manual. In Canada, contact Technical Support at (800) 866-7889 for the phone number of
your local agent. Everywhere else, visit our website at
www.particle.com/sales1.htm
and
click on your area for contact information.
3. Use the original container or carton and packing materials whenever possible.
4. If the original container and packing materials are not available, wrap the unit in “bubble
pack” plastic; surround with shock-absorbent material and place in a double-wall carton.
5. Seal container or carton securely. Mark “Fragile” and enter Return Authorization number in
an unmarked corner. All shipments will be returned if the Return Authorization number does
not appear on the box.
6.
Return unit to your contact point in step 1 above.
