Airflow to front grill is
obstructed
Remove item(s) blocking intake
Temperature not set cold enough
Turn dial to colder setting. Refer back
to “
Adjusting The Temperature
Control.
”
2) The unit frosts
up
Unit is a manual defrost product
Refer back to “
Defrosting”
3) Water is
leaking out the
back of the unit
Water supply connection is
leaking
Inspect all water connections and
tighten fittings.
4) Ice cubes are
sticking together
Door gasket not properly sealed
Or infrequent use of cubes
Adjust door gasket/latch or break apart
cubes by shaking the bucket. DO NOT
use sharp objects.
5) Noise during
operation
Tubing lines are touching or
rubbing
Inspect plumbing connections under
machine to ensure they are not touching
any other components.
6) No ice
Bin arm is locked in the upright
position
Manually lower bin arm
7) Not enough
ice
Control setting too cold or ice
cube size too large
Adjust temperature control. Refer to
“
Adjusting The Temperature
Control
” or Refer to “
Adjusting Ice
Cube Size.
”
8) Water leaks
into ice bucket
Water level set too high
Set cube size smaller. Refer to
“
Adjusting Ice Cube Size.
”
S
hould the above information not be sufficient, please contact
CMI at 904-260-9756 or you
may contact Mermaid for direct factory support
during normal business hours of 8:00AM
to
5:00PM EST Monday
t
h
rough Friday
at 800-330-3553
.
We hope you enjoy your Mermaid I-3 or I-3i Product and we thank you for your
business!
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