Mcr WIP type multi-blade fire dampers
MERCOR SA –
the Company reserves the right to make modifications and changes.
17/17
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Damage caused as a result of failing to report immediately a discovered defect
•
Deterioration of the quality of coating caused by natural ageing processes.
•
Defects caused by the use of abrasive or corrosive cleaning agents.
•
Damage caused by aggressive external agents, especially chemical and biological, or such agents
whose origin is related to the production processes and activities carried out in a facility or its
immediate proximity where the products have been installed.
•
Parts subject to normal wear and tear during operation (e.g. seals) unless they are found to have
manufacturing defects.
•
Defects caused by improper transport, unloading or storage of the product.
•
Defects caused by installing the product in a manner inconsistent with this OMM and good building
practice.
•
Products or parts thereof if the data plate/warranty seals have been torn off or damaged.
7.
A warranty complaint shall be sent to MERCOR SA within 7 days from the date of discovering a defect.
8.
Warranty complaints may be lodged by dialling 58/341-42-45, sent by fax to 58/341-39-85 or by email:
[email protected]. A complaint may also be sent to the following postal address: MERCOR SA, ul.
Grzegorza z Sanoka 2, 80-408 Gda
ń
sk, Polska/Poland.
9.
The buyer/warranty holder shall use the products as instructed and carry out periodic technical inspections and
maintenance in accordance with the rules set out in section “SERVICE AND MAINTENANCE” of this
document.
10. The warranty shall become void immediately in the following cases:
•
If the buyer/warranty holder makes any modifications to the original design on their own, i.e. without
consulting MERCOR SA beforehand.
•
If the periodic technical inspections and maintenance are not carried out in time or are carried out by
unauthorised persons or personnel of service stations not authorised by MERCOR SA, or if the
product have been used improperly.
•
If any tampering by unauthorised persons has been performed, except for the normal course of use of
the products.
11. In the cases referred to in item 10, the liability of MERCOR SA under statutory warranty is also excluded.
12. The condition for removal of defects is the complaining party’s making available full access to the products in
order to conduct the work, in particular free access to interior spaces where the products have been installed
and making available the necessary service ducts, removing thermal insulation/suspended ceilings as well
as disassembling other systems if they prevent free access to the products, etc.
Relevant provisions of the Civil Code shall apply to matters not governed by these warranty terms and conditions.
