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LIMITED WARRANTY FOR COMMERCIAL PRODUCTS

LIMITED WARRANTY

Merco, LLC, (“Merco”) warrants this product to be free from defects in material and workmanship for a period of:
• One (1) year from the date product is installed or eighteen (18) months from the date of shipment from our facility, whichever comes fi rst.
• Heating Elements only – two (2) year warranty against burnout (excluding breakage) from date of shipment from our facility.
• Quartz Heating Elements only – ninety (90) day warranty against burnout (excluding breakage) from date of shipment from our facility.
• Hot Food Server products only – one (1) year labor, two (2) years parts from the date of shipment from our facility.
During the warranty period, Merco shall, at Merco’s option, repair, or replace parts determined by Merco to be defective in material or workman-
ship, and with respect to services, shall re-perform any defective portion of said services. The foregoing shall be the sole obligation of Merco 
under this Limited Warranty with respect to the equipment, products, and services. With respect to equipment, materials, parts and accessories 
manufactured by others, Merco’s sole obligation shall be to use reasonable efforts to obtain the full benefi t of the manufacturer’s warranties. Merco 
shall have no liability, whether in contract, tort, negligence, or otherwise, with respect to non-Merco manufactured products.

WHO IS COVERED

This Limited Warranty is available only to the original purchaser of the product and is not transferable.

EXCLUSIONS FROM COVERAGE

• Repair or replacement of parts required because of misuse, improper care or storage, negligence, alteration, accident, use of incompatible sup-
plies or lack of specifi ed maintenance shall be excluded
• Normal maintenance items, including but not limited to, light bulbs, fuses, gaskets, O-rings, interior and exterior fi nishes, lubrication, de-liming, 
broken glass, etc.
• Failures caused by improper or erratic voltages
• Improper or unauthorized repair
• Changes in adjustment and calibration after ninety (90) days from equipment installation date
• This Limited Warranty will not apply to any parts subject to damage beyond the control of Merco, or to equipment which has been subject to 
alteration, misuse or improper installation, accidents, damage in shipment, fi re, fl oods, power changes, other hazards or acts of God that are 
beyond the control of Merco.
• This Limited Warranty does not apply, and shall not cover any products or equipment manufactured or sold by Merco when such products or 
commercial equipment is installed or used in a residential or non-commercial application. Installations not within the applicable building or fi re 
codes render this Limited Warranty and any responsibility or obligations associated therein null and void.  This includes any damage, costs, or 
legal actions resulting from the installation of any Merco commercial cooking equipment in a non-commercial application or installation, where the 
equipment is being used for applications other than those approved for by Merco.

LIMITATIONS OF LIABILITY

The preceding paragraphs set forth the exclusive remedy for all claims based on failure of, or defect in, products or services sold hereunder, 
whether the failure or defect arises before or during the warranty period, and whether a claim, however instituted, is based on contract, indemnity, 
warranty, tort (including negligence), strict liability, implied by statute, common-law or otherwise , and Merco its servants and agents shall not be 
liable for any claims for personal injuries, incidental or consequential damages or loss, howsoever caused. Upon the expiration of the warranty 
period, all such liability shall terminate. THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, 
WHETHER WRITTEN, ORAL, IMPLIED OR STATUTORY.  NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR 
PURPOSE SHALL APPLY. MERCO DOES NOT WARRANT ANY PRODUCTS OR SERVICES OF OTHERS.

REMEDIES

The liability of Merco for breach of any warranty obligation hereunder is limited to: (i) the repair or replacement of the equipment on which the 
liability is based, or with respect to services, re-performance of the services; or (ii) at Merco’s option, the refund of the amount paid for said equip-
ment or services.
Any breach by Merco with respect to any item or unit of equipment or services shall be deemed a breach with respect to that item or unit or service 

only.

WARRANTY CLAIM PROCEDURE

Customer shall be responsible to:
• Immediately advise the Dealer or Merco’s Authorized Service Agent of the equipment serial number and the nature of the problem.
• Verify the problem is a factory responsibility.  Improper installation or misuse of equipment, are not covered under this Limited Warranty.
• Cooperate with the Service Agency so that warranty service may be completed during normal working hours.
• Travel Time not to exceed two hours and mileage not to exceed one hundred (100) miles.
• Portable equipment weighting less than ninety (90) pounds must be delivered to the Service Agent at Customer’s expense.

GOVERNING LAW

This Limited Warranty shall be governed by the laws of the state of Delaware, USA, excluding their confl icts of law principles. The United Nations 
Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this Limited Warranty.

Merco, LLC
1111 North Hadley Road
Fort Wayne, Indiana  46804  USA
Technical Support Hotline: (800) 678-9511
www.mercosavory.com

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Страница 1: ...ions Cleaning Instructions Warranty Statement P N 000354 Revision C Merco LLC 1111 North Hadley Road Fort Wayne Indiana 46804 United States of America Technical Support Hotline 800 678 9511 Telephone 260 459 8200 www mercosavory com Single Two Tier Sandwich Warmers SW 2TSW Series Shown without 4 legs provided ...

Страница 2: ...ld be regarded as a single lead and connected to the corresponding wire from the power source in accordance with the wiring diagrams provided CORD CONNECTED MODELS 1 For cordset equipped units use the correct NEMA receptacle that corresponds to the plug provided with the unit FLUSH MOUNT MODELS 1 Attach the Flush Mount Brackets provided to the lower right and left end panels using screws provided ...

Страница 3: ...4 23 7 15 4 13 8 2840 38 96 5 150 68 1 190 86 3 21 1 0 60 2TSW 5024 N A 19 4 17 5 3600 50 127 0 200 90 8 250 113 5 27 3 0 77 2TSW 6224 N A 24 3 21 8 4520 62 157 5 250 113 5 320 145 3 33 5 0 95 2TSW 3224 18 8 12 1 11 0 2620 32 81 3 140 63 5 180 81 6 13 2 0 37 2TSW 4424 N A 17 0 15 3 3180 44 111 8 170 77 1 220 99 8 18 2 0 52 2TSW 7424 N A 28 2 25 2 5340 74 188 0 240 108 9 320 145 0 30 6 0 87 2TSW 80...

Страница 4: ... so could result in serious injury EXTERIOR CLEANING The stainless steel exterior surface of your unit may be cleaned with a soft damp soapy cloth or sponge Be 1 careful not to scratch the surface while cleaning NOTE Care should be taken to insure that water and or cleaning solutions do not access the control features located on the base shelf Rinse with clean damp soft cloth or sponge 2 Alternate...

Страница 5: ...ce of the warmer with left thumb and bowing the cross brace up ward with your right hand Pull the brace free Remove the lengthwise brace 2 Place the left tip of the tube under the white socket receptacle of the terminal Raise the tube into the socket and apply enough inward pressure to compress the terminal slightly 3 While keeping the tube compressed into the left terminal of the socket position ...

Страница 6: ...ing or fire codes render this Limited Warranty and any responsibility or obligations associated therein null and void This includes any damage costs or legal actions resulting from the installation of any Merco commercial cooking equipment in a non commercial application or installation where the equipment is being used for applications other than those approved for by Merco LIMITATIONS OF LIABILI...

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