11
Service and Warranty
New Vehicle Limited Warranty - Things You Should Know
MBC’s obligation is limited to the
authorization to exchange or repair
at its option such parts which are
acknowledged by it to be defective.
In case of defective assemblies,
factory rebuilt units can be used in
exchange instead of their repair. The
replaced defective parts or assemblies
shall become the property of MBC.
Warranty repairs do not constitute
an extension of the original warranty
period for the vehicle or a part thereof.
The term “adjustments” as used in the
warranty relates to minor repairs normally
not connected with the replacement of
parts . The warranty covers adjustments
necessary to correct defects .
For example, if a part should become
loose or misaligned during normal use or
service, it will be corrected without charge
any time during the 12 month or 20,000
km adjustment period .
NOTE: If these parts are damaged
or worn due to racing or competitive
driving events, accident, misuse or
lack of maintenance, which is beyond
our control, these damaged parts are
not covered under this term.
Depending on your model, it is equipped
with one or two main batteries . The
service life of the battery(s) is dependent
on their condition of charge .
If you use the vehicle less than 300 km
per month, mostly for short distance
trips or if it is not used for more than
three (3) weeks at a time, it is your
responsibility to have the battery charge
checked and corrected . In such cases we
also recommend the use of an approved
Mercedes-Benz trickle charger which is
available at your authorized Mercedes-
Benz Sprinter dealer . Please observe
the battery charging instructions in your
vehicle’s operator’s manual .
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