Arranging a service appointment via
Mercedes me connect
If you have activated the maintenance manage‐
ment service, relevant vehicle data is transferred
automatically to the Mercedes-Benz Customer
Center. You will then receive individual recom‐
mendations regarding the maintenance of your
vehicle.
Regardless of whether you have consented to
the maintenance management service, the multi‐
media system reminds you after a certain
amount of time that a service is due. A prompt
appears asking if you would like to make an
appointment.
#
To arrange a service appointment: select
Call
.
After your agreement the vehicle data is sent
and a Mercedes-Benz Customer Center
employee deals with your appointment. The
information is then sent to your desired
service outlet.
This service outlet will then contact you
within 24 hours.
%
If you select
Later
after the service message
appears, the message is hidden and reap‐
pears after a certain period of time.
Transferred data during a service call
Observe the conditions of use for Mercedes me
connect and other services. These can be
obtained in the Mercedes me portal: https://
me.secure.mercedes-benz.com
When you make a service call via Mercedes me
connect, data will be transmitted.
The following data is transmitted if a service call
is made via Mercedes me connect:
R
Vehicle identification number
R
Reason for the initiation of the call
Mercedes-Benz emergency call system
Information on the Mercedes-Benz emer‐
gency call system
Your vehicle is equipped with the Mercedes-Benz
emergency call system ("eCall"). This feature can
help save lives in the event of an accident. eCall
in no way replaces assistance provided from
dialing 911.
The Mercedes-Benz emergency call system is
available for at least ten years starting from the
manufacturing date.
Mercedes-Benz eCall only functions in areas
where mobile phone coverage is available from
the wireless service providers. Insufficient net‐
work coverage from the wireless service provid‐
ers may result in an emergency call not being
transmitted.
eCall is a standard feature in your Mercedes-
Benz vehicle. In order to function as intended,
the system relies on the transmission of data
detailed in the "Mercedes-Benz emergency call
system data transmission" section that follows
(
/
page 328).
To disable eCall, a customer must visit an
authorized Mercedes-Benz Service department
to deactivate the vehicle's communication mod‐
ule.
Deactivation of this module prevents the
activation of any and all Mercedes me con‐
nect services. After the deactivation of
326 Multimedia system
Содержание E-Class Wagon 2019
Страница 8: ...6 At a glance Cockpit ...
Страница 10: ...Instrument Display standard 8 At a glance Warning and indicator lamps ...
Страница 12: ...Instrument Display in the Widescreen Cockpit 10 At a glance Warning and indicator lamps ...
Страница 14: ...12 At a glance Overhead control panel ...
Страница 16: ...14 At a glance Door control panel and seat adjustment ...
Страница 18: ...16 At a glance Emergencies and breakdowns ...
Страница 244: ...Switching the Head up Display on off Press button 1 242 Instrument Display and on board computer ...
Страница 537: ......
Страница 538: ......