EN
25
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
ACTION
Status light does
not go on. The
hob is not hot.
The appliance is not not
plugged into the mains.
Check the power switch, power point, fuse,
power cord and plug, and rectify the fault.
Status light does
not go on.
The hob is hot.
• The status light or resistor
is loose.
• The status light or resistor
is faulty.
Get an authorised service centre to check
and/or repair the cooker.
Status light is on.
The hob is not hot.
The heater element is faulty.
Get an authorised service centre to check
and/or repair the cooker.
Long cooking time
or half-cooked rice.
The pan does not make good
contact with the hob.
1. The pan is deformed.
2. The hob is deformed.
3. The pan is tilted and not in
good contact with the hob.
4. Substance between pan
and hob.
1. Get an authorised service centre to
check and/or repair the cooker.
2. Smooth minor deformations with fine
sandpaper.
3. Twist the pan so that it makes good
contact with the hob.
4. Sand off the substance with fine
sandpaper.
Burned rice.
• The switch has stuck.
• Fault on thermostat.
Get an authorised service centre to check
and/or repair the cooker.
The appliance
does not
keep warm
automatically.
Fault on thermostat.
Get an authorised service centre to check
and/or repair the cooker.
