Troubleshooting
PROBLEM
No Sound
Hiss
Distorting Speakers
Amplifier Popping Noise or
Turn-on and Turn-off Thump
SOLUTION
1. Check Power and Remote Turn-on for the proper voltage
2. Check the ground connections
3. Check if the source knob is at the correct selection
1. Turn down the amplifier gains
2. Adjust the source unit output
3. Check for kinked or faulty RCA interconnect cables
1. Adjust the equalization levels
2. Lower the volume of the source unit
3. See your dealer
1. Equalizer b must be connected to a constant 12VDC source
2. Check wiring for proper hook up of power and remote leads
Warranty
This products has a one year warranty from the date of purchase for defects in material or workmanship.
The warranty is void if the product has been physically damaged by improper usage or abuse. If repairs are
attempted outside of a Memphis Audio facility, the warranty is void.
This warranty is limited to the original retail purchaser and does not cover any expenses incurred in the
removal or re-installation of the product. This warranty does NOT apply to product exterior and cosmetics.
Memphis Audio disclaims any liability for incidental or consequential damages caused by product defects.
Memphis Audio liability will not exceed the purchase price of the product and the warranty period specified.
Warranty shipments to Memphis Audio are the responsibility of the purchaser. Pack the product carefully in
the original carton if possible Memphis Audio will not be responsible for damages incurred in shipment or
due to improper packaging materials used by the purchaser.
If determined to be within warranty your product will be repaired or replaced at the discretion of Memphis
Audio.
What is NOT covered under warranty
• Damage due to improper installation
• Damage caused by exposure to moisture, excessive heat, chemical cleaners and/or UV radiation
• Damage through negligence, misuse, accident or abuse. (Repeated returns for the same damage may be
abuse)
• Product damaged in accident and/or due to criminal activity
• Service performed by anyone other than Memphis Audio
• Subsequent damage to other components
• Any cost or expense related to the removal or re-installation of product
• Products with tampered, missing , altered or defaced serial numbers/labels
• Freight damage
• The cost of shipping product to Memphis Audio
• Return shipping on non-defective items
• Any product not purchased from an authorized Memphis Audio dealer
Some states do not allow the exclusion or limitation of incidental or consequential damages. The above
limitations or exclusions may not apply to you. This warranty gives you specific rights, you may have other
rights which vary from state to state.
If warranty service is required, a return authorization number is required to return the product to Memphis
Audio.
