29
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
Low heat
with the knob
in “HIGH”
position.
1. Low heat is found in natural
gas models.
2. Ports are blocked.
3. LP tank has run out.
1. This model is set for 7 in. natural gas
usage. Please check your natural gas
supply system to have correct gas
pressure. Regulator is not needed for
NG model.
Check the orifice if you installed NG
nozzles. Conversion kit provides the
following nozzles:
Burner Orifice
Size
Main Burner
Φ
1.45mm
Side Burner
Φ
1.45mm
2. Clear ports of any obstructions.
3. Refill the LP tank.
Low heat,
LP gas.
The propane regulator assembly
incorporates an excess flow device
designed to supply the grill with
sufficient gas flow. Rapid changes in
pressure can trigger the excess flow
device, providing a low flame and
low temperature.
Please follow these instructions:
1. Make sure all burners are “OFF”.
2. Open the tank valve and wait 5
minutes.
3. Light the burner one at a time following
the lighting instructions listed on the
door liner and Page 27.
Low heat,
natural gas.
Gas pressure is significantly affected
by gas line and length of gas line
from house gas line.
Check your gas line and make corrections
by following the chart below:
From House to Grill
Distance Tubing
Size
Up to 25 ft.
3/8 in. DIA
26 – 50 ft.
1/2 in. DIA
51 – 100 ft.
2/3 in. of run 3/4 in.
1/3 in. of run 1/2 in.
Over 101 ft.
3/4 in. DIA
LED control
panel lights
do not light
up.
1. No power supply.
2. Damaged wiring or loose
connection.
3. Wiring not attached to control
panel switch.
4. Defective switch.
5. Defective LEDs.
1. Check power supply and make sure it is
properly plugged in.
2. Check all wiring connections between
the battery box and the LED. Also
check the connections between the
LEDs on the control panel.
3. Check the connection between the LED
and the LED switch.
4. Replace the switch.
5. Replace the LED.
