Troubleshooting
87
GB
4. Follow the further instructions on the display.
»
The water hardness is automatically reset to the previous setting.
»
The ready symbol appears on the display.
5. Re-adjust the water hardness if necessary, (see section 8.8
9
Troubleshooting
If the actions listed below fail to rectify the problems or other problems not
listed here occur, contact our hotline (local rate).
The service number can be found behind the side cover
or in the Ser-
vice area of our website.
Problem
Cause
Action
Coffee only emerges
from the outlet in
drips.
Grinding fineness
too fine.
Set a coarser grinding fineness (see
section 7.6 on page 77).
Appliance soiled.
Clean the brewing unit (see sec-
tion 8.3 on page 79).
Run the cleaning programme (see
section 8.6 on page 82).
Appliance is covered
inside with limescale.
Descale the appliance (see sec-
tion 8.7 on page 83).
Coffee does not flow. Water tank not filled
or inserted incor-
rectly.
Fill the water tank and ensure it is
positioned correctly (see sec-
tion 4.5 on page 62).
Brewing unit
clogged.
Clean the brewing unit (see sec-
tion 8.3 on page 79).
Fill beans
appears on
the display although
the bean container
is full.
Coffee beans do
not drop into the
grinder.
Press a direct key.
Tap lightly on the bean container.
Clean the bean container.
Coffee beans too oily. Use different
coffee beans.
Loud grinder noise.
Foreign object in the
grinder.
Contact the hotline.
Brewing unit cannot
be inserted after
removing.
Handle for the
locking mechanism
of the brewing unit
is not in the correct
position.
Check that the handle for the
locking mechanism is correctly
engaged (see section 8.3 on
Drive is not in the
correct position.
Press and hold the "Coffee
strength" button. Also press the
ON/OFF button. The appliance
initialises. Release buttons again.
System error
appears
on the display.
Software problem.
Switch the appliance off and
on again (see section 4.1 on
Contact the hotline.
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