TRoUblESHooTING GUIdE
PRoblEM
SolUTIoN
Unit does not operate.
Check that the unit is plugged in.
Call Customer Service
1.866.603.5900.
Unit shuts off unexpectedly.
Check that the unit is plugged into a working
electrical outlet.
Check that the HEPA Filter is firmly in place.
Check that the Rear Cover is latched firmly in place.
Call Customer Service
1.866.603.5900.
No air circulating from unit.
Unplug unit. Check Charcoal, Photocatalyst and HEPA
Filters.
Clean Charcoal Filter if necessary.
Replace HEPA Filter if necessary.
Increase in noise level.
Make sure the filters are clean. Replace if necessary.
To the consumer, Guardian Technologies LLC warrants this product to be free of defects in
materials or workmanship commencing upon the date of the original purchase. Save your
original sales receipt to validate start of warranty period.
If this product should become defective within the warranty period, we will repair or replace
any defective parts free of charge. The complete machine must be delivered pre-paid to any
authorized Guardian Technologies LLC warranty service center. Please include complete
information on the problem, date of purchase, copy of original sales receipt and your name,
address and telephone number. If you are not near a warranty service center, call the factory
for assistance in the US and Canada at
1.866.603.5900.
The warranty does not include unusual wear, damage resulting from accident, or unreasonable
use of the product. This warranty does not cover unauthorized repairs. This warranty gives you
specific legal rights and you may also have other rights (other rights may vary from state to state
in the U.S.A.). Use only Germ Guardian replacement parts.
We consider the registration process important to ensuring superior service to our customers,
however submitting this card to Guardian Technologies LLC is optional and does not affect your
rights to utilize this warranty according to the conditions stated above. If you have any questions
or comments about your product call toll free at
1.866.603.5900
or send comments to:
ATTN Customer Service
Guardian Technologies llC
7700 St Clair Avenue
Mentor, ohio 44060
This warranty can also be registered online at www.germguardian.com.
Guardian Technologies llC
7700 St Clair Avenue | Mentor, Ohio 44060
1.866.603.5900 | www.germguardian.com
lIMITEd WARRANTY
ClEANING & MAINTAINING
THE CoMbINATIoN FIlTER
The CACS should be cleaned at least once every month and the outer Pre-Filter
attached to the Combination Filter should be cleaned every month. More
frequent cleaning may be required depending on environmental conditions.
PRE-FIlTER
Remove the Pre-Filter from the velcro strips on the Combination Filter. (Fig. 6)
Clean with the brush attachment of your vacuum cleaner. This will remove lint and dirt.
After cleaning, reattach the Pre-Filter to the Combination Filter.
HEPA FIlTER
Remove the Combination Filter from the back of unit.
Remove the Pre-Filter to expose the HEPA Filter.
When the HEPA Filter turns from white to grey or black it should be replaced with a
new one. If the HEPA Filter is still white, it does NOT need to be replaced.
CoMPlETE AIR ClEANSING SYSTEM
Use a clean, dry, soft cloth to wipe the external surface of the unit.
NoTE
:
Do NOT stick any foreign objects or your fingers inside of the unit.
CAUTIoN
:
Do NOT use gasoline, benzine, thinner, harsh cleaners, etc. on
and/or in the unit while cleaning as they will damage the product. NEVER
use alcohol or other solvents.
IMPoRTANT
:
Do NOT try to wash and re-use the Combination Filter. Please contact Germ
Guardian Customer Service at
1.866.603.5900
or visit us at
www.germguardian.com
to
purchase a replacement filter.
Replacement filter: FlT5000.
NoTE
:
The Combination Filter is one filter. The multiple layers include: the HEPA Filter,
Charcoal Filter and Photocatalyst Filter.
FIG. 6
E-11
E-10
Meijer.com
