GUARANTEE AND SERVICE
Should you have the need for any assistance with your new
Halogen Oven Air Fryer by MegaChef, please do not hesitate to
contact us at any time. Please reach out to us via email at :
or
Call Us at: 1(424) 543-1628
TROUBLESHOOTING
ISSUE
CAUSE
SOLUTION
THE FOOD IS COOKED UNEVENLY
Certain foods/preparations cook more
evenly if shaken halfway through the
cooking time.
Foods that are piled or stacked (such as
French fries) should be shaken halfway
through the cooking time for best results.
See the ‘Settings’ section in this book.
SNACKS ARE NOT CRISPY WHEN THEY
COME OUT OF THE AIR FRYER.
Some snacks meant to be prepared in
a deep fryer will not crisp well in the
air fryer.
Use oven–ready snacks and/or lightly brush
some oil onto the snacks for a crispier result.
The fat content of the ingredients is
too high.
THE AIR FRYER PRODUCES WHITE
SMOKE DURING COOKING.
Grease has accumulated from previous
uses.
White smoke is caused by grease build–up in
the pan, either accumulated from multiple uses
or because ingredients high in fat are being
cooked. Clean the glass cooking container
properly after each use and avoid cooking
ingredients
FRESH–CUT FRIES ARE FRIED
UNEVENLY IN THE AIR FRYER.
The wrong type of potato was used.
The potato sticks were not properly
soaked before cooking.
Soak the fresh–cut potatoes in a bowl of water
for at least 30 minutes, then dry thoroughly
with paper towel.
Always use fresh potatoes for the best
results.
CHIPS ARE NOT CRISPY
There may be a lack of oil or too much
water.
Chip size may be too large.
You may be using incorrect type of
potato.
Ensure chips are dried after rinsing with water.
Possibly add a little more oil to the chips before
cooking.
Try cutting the potato into smaller pieces
for a crispier result.
When making homemade chips/fries, the best
type of potato to use are the floury varieties.
Handy Tip
If you ever need to adjust your food for
any reason, remember that you can
stop the heating element at any time
by raising the top handle into an upright
position.
