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First Received
Monthly
Every 3 Months
Boom & Spreader Bar
Check connections between boom and
spreader bar for improper connection,
Check connections between boom and
mast for improper connection, looseness
or wear.
Check the boom for bending
and deflection.
Mast
Check the mast for bending or deflection.
Base & Foot Pedal
Check bolts and nuts for looseness.
Check casters and axle bolts for tightness.
Check rubber parts on the casters for
deflection.
Apply grease to caster ball bearings
if needed.
Check welding joints for rust and crack.
Actuator & Control Box
Make sure the control box is firmly affixed
to the mast.
Make sure the actuator is secured to the
boom and mast with pins and key rings.
Make sure actuator plug into control box
is not loose.
Sling & Sling Hardware
Check sling for wear.
Check sling hardware every time
before use.
Lift Cleaning
As Needed.
As Needed.
As Needed.
Troubleshooting Guide
The following list of encountered problems and solutions will assist you in determining what
may be causing your patient lift not to function as designed. If you have a problem occurring
which is not listed below please contact your dealer or technical support for help. Do not
attempt to repair or replace components or parts on your lift as this may void your warranty or
cause further problems that may result in patient injury. Stop using your lift immediately if it is
not functioning correctly or any warning beeps are heard.
I need to re-charge my batteries often or they fail to hold a charge when I charge them.
• Replace the batteries or battery pack as they are at the end of their life cycle.
• Batteries should be changed every 12-24 months depending on usage.
The actuator will either go up or down but not both.
• Replace your hand control as it is at the end of its life cycle.
• Your control box may be malfunctioning.
There is a grinding sound inside the actuator when lifting.
• Replace your actuator as the internal gears are stripped.
The actuator stops and starts while lifting or lowering.
• Replace the batteries or battery pack as they are at the end of their life cycle.
My lift will not operate even though it shows the batteries are charged.
• Unplug the AC power cord from the control box as the lift will not work when the control box/
charger is connected to AC Power.
• Check to make sure the hand control is properly inserted all the way into the control box port.
• Check to make sure the actuator plug is properly connected and inserted all the way into the
control box.
• Your hand control needs to be replaced as it is at the end of its life cycle.
If there is a problem you could not solve, please contact your dealer or Medline representative.
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