Safety
Connecting
Operation
Help
Appendix
- 53 -
Customer Service
Troubleshooting
In most cases, errors are due to simple causes with easy solutions. In some cases,
however, it is due to faulty equipment. If you are experiencing a problem with this
PC, read this section to look for possible solutions to common problems. Should you
require further assistance, please feel free to contact MEDION Customer Care.
Check Cables and Connections
Visibly check all cables and connections. If all LEDs are off, check to see if any of
the power cords are disconnected from the AC outlet.
•
Check all power connections for all devices and all power switches. Don't
forget to check the main power switch on the back of your PC.
•
If you are still experiencing problems, shut down Windows Vista™ and turn
off the PC. Recheck all cable connections including the peripherals. Do not
exchange cables, even though they may look similar. The polarity may differ
among cables.
•
When it is confirmed that the PC and all devices have power and that all
connections are correct, restart your PC.
Frequent use of the programs
Disc Defragmenter
and
Disc Cleanup
will help you
avoid problems with your operating system.
The tool "
System Information
", available in the program folder "
System Tools
", is
also very useful.
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