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19. Troubleshooting
If the device malfunctions, please check first if you can remedy the problem yourself
with the help of the following hints.
Never try to repair the devices yourself. Please contact our Service Centre or another
professional repair shop if a repair is necessary.
Problem
Possible cause
Solution
No sound
Wrong playback mode set Set LINE IN mode, net-
work mode or direct
mode.
Volume level too low.
Check the volume level.
No reception.
Check the network set-
tings.
Problems with the router
connection.
No DHCP server is acti-
vated.
Check the router settings.
An incorrect network key
was entered into the net-
work.
Re-enter the network key.
The IP address that you
assigned manually is not
within the router’s ad-
dress range.
Enter a valid IP address for
the Wi-Fi speaker.
The Wi-Fi speaker can-
not by controlled by the
Lifestream app.
Wi-Fi speaker and smart-
phone/tablet PC are not
on the same Wi-Fi net-
work.
Check the network sta-
tus of the Wi-Fi speaker
and the smartphone/tab-
let PC.
20. Cleaning
Switch off the device before cleaning it.
Use a soft, dry cloth to wipe the device. Never use rough cloths, abrasive detergent,
thinners or solutions containing alcohol to clean the device. These can damage the
device.
