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Do you need more support?
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24. Do you need more support?
If the suggestions in the previous sections did not remedy your problem,
then please contact us. You would help us greatly if you could provide the
following information:
•
The MD number of your product (for this product it is MD86407)
•
Which external devices are connected?
•
Which messages appear on the screen?
•
At which operating step the problem occur?
•
If you have a PC connected to the device:
−
What is the configuration of your computer?
−
Which software were you using when the error occurred?
•
Which steps have you already taken to solve the problem?
•
Please give us your customer number, if you have already received one.
25. Cleaning
You can extend the service life of the device by performing the following
measures:
•
Before cleaning, always disconnect the mains adapter and all connecting
cables.
•
Do not use solvents, or corrosive or gaseous cleaning agents.
•
Clean the device with a soft, lint-free cloth.
Please keep the packaging material and always use this to transport the
device.
ATTENTION!
There are no parts within the device that require
maintenance or cleaning.
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