63
Customer Service
Troubleshooting
Errors can have simple causes, but sometimes they are caused by faulty equipment. We
would like to give you some ideas to solve common problems. Should these instructions
not lead to success, please feel free to call us.
Localise the Cause
Visibly check all cables and connections. Should all lights be off, check whether all equip-
ment is supplied with power.
•
Check power points, power cable and all power switches.
•
Switch off the PC and check all cable connections. Check the connections to periph-
erals. Do not exchange cables, even though they may look similar. The polarity in
those cables may be different. When it is confirmed that the computer has power and
all connections are correct, turn the computer on again.
Frequent use of the programs
Disk Defragmenter
and
Disk Cleanup
will help you to
avoid problems with your operating
system.
The tool
System Information
, available in the program folder
System Tools
is also very
useful.
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