Warranty
EN
Product: Mediblink Compressor Nebulizer Compcat M440
Manufactured for (also EU importer):
Mediblink d.o.o., Gubčeva cesta 19,
8210 Trebnje, Slovenia; [email protected]; www.mediblink.com
Sellers name, address, signature and stamp*:
Date of extradition/sales*:
*If the invoice is accompanied by this warranty, and if all above information can be seen from the invoice, it is not necessary to fill in this field.
WARRANTY TERMS
Dear customers!
The warranty period is
5 years
and starts from the day of product purchase. The
warranty period on spare parts: masks, mouthpiece, tube and filters is
1 year
. In case of
product claim, you have to show the invoice. We kindly ask you to save the invoice!
Unfortunately, wrong handling with the device is a reason for 95% of customer
complains. You can easily avoid any problem, by getting useful information provided
by our special service department. To reach our service department, you can call or
send e-mail to Mediblink local distributor.
Before sending the product back to retailer, we kindly ask you to call our service
department, to get help about how to use the device to save you with unneeded trips.
The manufacturer guarantees free elimination of all imperfections due to defects
in material or manufacturing procedure by repairing or replacing the product. In
case that the product can not be repaired or replaced, the customer will get the
money refund. The guarantee is not valid in case of the force majeure, accidents
or unexpected events (such as lightning, water, fire etc.), incorrect use or incorrect
transport, non-compliance with safety and maintaining regulations or in case of
unprofessional product intervention.
Traces of every day product usage (scratches, abrasions) and not subject to claim. The
warranty does not eliminate the customer rights, which originate from seller responsibility
for product flaws. By accepting the claimed product by the service department, the service
department does not take responsibility for loss of saved data or settings on the product.
All product repairs, which are performed out of product warranty period, have to be paid
by customer by prior notice.
The manufacturer guarantees the product quality and flawless product operation in the
warranty period, which starts with the day of product purchase. If the product can not be
repaired in 45 days, the product will be replaced with a new one. In case that the product
can not be replaced, the money will be refunded to the customer.
In case of product claim, call or send e-mail to Mediblink local distributor.
Any serious incident that has occurred in relation to the device should be reported to
the manufacturer (Shenzhen Homed Medical Device CO., Ltd.), company Mediblink
d.o.o. and the competent authority of the Member State in which the user and/or
patient is established.
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