MDS 05-6628A01, Rev. B
MDS Orbit MCR-4G Technical Manual
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Support Bundle
Understanding
The MCR incorporates a facility to generate a support package bundle that includes internal debugs,
logs, etc. that can help GE MDS troubleshoot customer issues.
Configuring
The following example shows how to have MCR generate and transfer a support package bundle
(named debug-2013-01-24.tgz) to a FTP server running on host (address 192.168.1.2) that is
accessible from the MCR (e.g. a locally connected host or remote host accessible via cellular interface):
admin@(none) 22:14:57> request system support generate-support-package filename
debug-2013-01-24.tgz manual-file-server { ftp { address 192.168.1.2 username xyz password xyz } }
The MCR supports tftp, ftp, and sftp transfer protocols.
Monitoring
Ensure the CLI is in operational mode. Follow the example below to view the state of support bundle
transfer:
admin@(none) 22:17:18> show system support
system support support-transfer-status state Failed
system support support-transfer-status detailed-message “Transferring”
system support support-transfer-status size 0
system support support-transfer-status bytes-transferred 0
system support support-transfer-status percent-complete 0
[ok][2013-01-24 22:17:21]
Содержание Orbit MCR-4G
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