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Troubleshooting
General Troubleshooting (continued)
The following table provides solutions to common problems encountered with the mower.
Problem
Possible Cause
Solution
The cutting blade is not rotating
while the garden product is
switched on.
The cutting blade is obstructed.
Switch off the mower and
clear obstruction (always
wear gardening gloves).
The blade nut/bolt is loose.
Tighten the blade nut/
bolt (17 Nm).
Excessive vibrations/noise
The blade nut/bolt is loose.
Tighten the blade nut/
bolt (17 Nm).
Cutting blade is damaged.
Replace the blade.
No charging procedure possible
The battery contacts are
contaminated.
Clean the battery
contacts (e.g. by inserting
and removing the battery
several times) or replace
the battery.
The battery is defective, due to
a disconnection in the battery
(individual cells).
Replace the battery.
The charge control LEDs do not
light up after inserting the mains
plug into the socket.
Mains plug of the battery charger
is not plugged in (properly).
Insert mains plug (fully)
into the socket outlet.
Socket outlet, mains cable or
battery charger are defective.
Check the mains voltage
and if necessary, have
the battery charger
checked by a qualified
service agent.
